Job Title: Customer Care Assistant at McDonald's
Company Overview: McDonald's is one of the most recognized brands worldwide. Our core values are Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and making opportunities accessible to all.
Job Description: As a Customer Care Assistant, you will be the face of your restaurant. Your main responsibilities include:
1. Engaging with customers to ensure a welcoming environment
2. Making children feel welcome and organizing special events
3. Handing out balloons and attending to customers' specific needs
4. Maintaining high standards of cleanliness in the dining area and toilets
5. Creating a warm and inviting atmosphere
6. Establishing and maintaining positive communication with customers
7. Keeping the manager informed about customer satisfaction
Skills and Qualities: We are looking for someone with a genuine smile, the ability to connect with customers, and make them feel valued. Friendly, welcoming, courteous, and helpful behavior should come naturally. Effective communication skills, such as attentive listening, face-to-face verbal communication, and maintaining eye contact, are essential. You should be able to maintain high energy levels while working efficiently and productively.
Benefits: Our benefits package includes holiday pay, service awards, meal allowance, employee discounts from top high street and online brands, and much more.
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