University Hospitals of Derby and Burton NHS Foundation Trust
We are looking to recruit two Bereavement Officers to join the Bereavement Team on a fixed term/secondment basis, this will be based at the Royal Derby Hospital but with regular cross-site working between there and Queens Hospital, Burton. This will be dependent on workload.
You will have excellent communication and organisational skills which will have been obtained in your work in previous administrative roles.
You will be providing a professional, sensitive and compassionate service, dealing with bereaved relatives and be exposed to distressing and emotive situations.
The role will require working closely with clinical and non-clinical staff, the Registrar, chaplaincy service, Coroner's office as well as the Medical Examiner and funeral directors. Advanced IT and literacy skills and experience of using a range of IT applications will be required.
Main duties of the job
The Bereavement Officer supports the Senior Bereavement Officer to ensure the smooth and efficient running of the Bereavement office. This post will ensure that they are providing a professional, compassionate and high quality service for relatives of the deceased patients in accordance with national legislation and Trust policies.
The Bereavement Officer will support the Senior Bereavement Officer to be responsible for undertaking administrative duties associated with the completion of medical (death certificates) in liaison with stakeholders.
The Bereavement Officer will need to ensure that doctors complete the appropriate legal documentation promptly and accurately and provide advice, support and information to facilitate this.
To ensure that newly bereaved families understand the procedures for the registration of a death and provide support in a sensitive and caring manner. To provide cover for the Senior Bereavement Officer during any period of absence.
To establish and maintain partnership working with agencies, such as the Registrar Service, Coroner's office, funeral directors, as well as internal services including chaplaincy, mortuary staff, clinical and non-clinical staff.
Closing date of applications
27 October 2024
Interview date
8 November 2024
If you are applying for an Internal Secondment, please ensure you have spoken to your line manager and have their support prior to your application. Please speak to the Recruitment Team if you have any questions.
About us
As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.
Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.
In return we will offer:
* Development opportunities, both professional and leadership development.
* On-going support from recruitment to when you join our team and beyond.
* Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes.
Key Facts
* We see on average 4810 OP appointments a day.
* We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
* An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
* Our hospitals admit an average of 195 emergency patients daily.
* Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
* We are one of only 7 Trusts nationally with more than 50 operating theatres.
* We carry out more than 140 elective procedures each working day.
* UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.
Job responsibilities
Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
Person Specification
Education, Training and Qualifications
* Business Administration qualification or equivalent experience.
* Advanced level of IT literacy with experience of using a range of IT applications.
Experience & Knowledge
* Experience of working within a team.
* Experience of working in a healthcare setting.
Skills and Ability
* Excellent organisational skills due to fast-pace and frequently changing priorities of tasks in the department.
* Ability to concentrate with multiple interruptions and changing tasks.
Communications and interpersonal skills
* Excellent verbal and written communication and interpersonal skills.
* Advanced communication skills in handling highly emotive and distressing situations.
* Ensure effective partnerships with consultants, ward staff, clinical and non-clinical colleagues.
Values and Behaviours
* Shows compassion and sensitivity when dealing with deceased patients' next of kin/significant others.
* Professionalism when dealing with funeral directors, coroners offices, registrars, and other stakeholders.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
University Hospitals of Derby and Burton NHS Foundation Trust
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