Company Description Job Description Sales Advisor - Catering Equipment Leeds Mon-Fri 08:30 - 5 pm - Mon to Fri Working 37.5 hours per week WE ARE GROWING - COME AND BE A PART OF A BUSINESS THAT IS BOOMING We are currently recruiting for dynamic Sales Advisor to join our busy team in our Leeds contact centre. Working in a fast paced environment where no 2 days are the same. You will be speaking to potential customers and talking them through our unique offerings, providing quotes and world class customer service. Employing over 10,000 people, the group supplies a diverse customer base, which includes, independent pubs, restaurants and hotels, schools, hospitals, contract caterers and well-known national chains. Brakes Catering Equipment has developed a clear customer focus and a strong understanding of the needs of the foodservice sector providing innovative products and services and is committed to improving both the environment and the communities it serves. What you'll be doing: Customer orientated with a professional telephone manner Dealing with incoming calls; advise customers on products Processing sales orders on a bespoke windows-based system Prepare system quotations, source products if not stocked & follow up as required Liaise with external sales teams Build business relationship with internal/ external customers Liaise with customers on delivery re-scheduling and re-sourcing if required Maintain and monitor quotation and lead files Contribute to the sales growth through both existing and prospect customers Dealing with a variety of customer service enquires and reporting of service calls About you: Customer focused Previous experience in a structured customer sales or telesales environment is preferable but not essential Positive attitude with the ability to work as part of team as well as individually Proven ability to work with a sense of urgency Excellent communication skills both verbal and written Excellent listening skills with an ability to engage and influence customers Have a proactive approach, working in an agile business Microsoft Office applications, Excel, PowerPoint, Word etc, preferable About You: You'll live and breathe Customer First, with an innovative and agile approach. You'll enjoy working collaboratively in a team and sharing your ideas. You will be resilient - accepting and learning from mistakes and building future solutions. Naturally, you will embrace an inclusive working environment and be committed to acting with integrity and honesty in everything you do. What you'll get: A competitive salary Huge discount on all sorts of lovely food and award-winning products Generous holiday allowance, with option to purchase more Recognition awards and Incentives Pension Real career opportunities - being part of Sysco, the world's leading foodservice business, opens up a world of possibility And much more There's a lot on offer, so what are you waiting for? FEED YOUR AMBITION. DELIVER YOUR FUTURE Qualifications Additional Information At Brakes everyone is welcome. We don't want you to 'fit our culture' we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don't just look at your CV, we're more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Brakes and we recognise that Brakes can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you. Brakes Built on a passion for food and feeding the nation, we are the UK's largest foodservice supplier. Every day Brakes deliver the highest quality fresh and frozen food and ingredients from our nationwide network of distribution centres to some of the nation's most famous pubs and restaurants, as well as schools, caterers, care homes and hospitals. Our customers depend on us, and our 8,000-strong workforce is dedicated and proud to be part of this vital provision. And we're growing