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View more categories View less categories Sector Engineering Role Manual Skilled Contract Type Permanent Hours Full Time
Salary: £29,000 - £36,200 per year
Postcode eligibility: Must reside in one of the following postcodes: CH1, CH2, CH3, CH4, CH5, CH6, CH41, CH42, CH43, CH44, CH45, CH46, CH47, CH48, CH49, CH62, CH63, CH64, CH65, CH66.
Join our team of Field Service Engineers (known internally as Field Technicians) and earn a competitive salary of £29,000, plus overtime (average £4,700) and performance-based commission of £2,500.
We are seeking motivated, customer-focused individuals. No prior experience is necessary; we will train you comprehensively and assign a mentor to support your success. After training, enjoy a better work-life balance with our 4-day workweek (37.5 hours, Monday to Saturday) with shifts of 7.5 and 10 hours.
Every day presents new challenges and learning opportunities.
* Be an expert in installations, fault fixing, and delivering excellent customer service
* Diagnose errors and technical issues, and determine suitable solutions
* Document processes following company standards
* Collaborate with the technical team and share information across the organization
About us
Virgin Media O2 is the UK's fastest broadband provider, a leading mobile brand, and one of the country's largest companies. We pride ourselves on diverse, high-performing teams and a commitment to customer service and innovation.
We are an equal opportunities employer committed to removing bias and barriers, fostering equity and inclusion throughout our hiring process and workplace.
Essential requirements
* A valid UK Manual driving licence
Desirable qualities
* Comfort working at heights and outdoors in all weather conditions
* Enjoy problem-solving and providing solutions to customers
* Ability to build strong relationships with customers
* Organized, customer-focused, motivated to assist others
Benefits
We offer a wide range of benefits to support your wellbeing and work-life balance, including:
* Salary of £29,000 plus £2,500+ OTE and a company van
* 25 days annual leave plus your birthday
* Up to 10% pension matching
* Option to buy or sell up to 5 days of leave
* Wellbeing benefits including BUPA medical coverage and critical illness insurance
* Life insurance and healthcare plans
* Family support policies (neonatal leave, maternity & paternity leave, carers leave)
Learn more about our benefits on our website.
Next steps
After applying, you'll receive a link for an online video assessment. Successful candidates will be contacted by a recruiter for further discussions and an online interview. Please inform us of any adjustments needed during the process. Thank you for your interest in joining Virgin Media O2.
Company
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