IT Support Apprentice
Do you have a passion for technology? Are you ready to turn your hobby into a career?
This is an exciting opportunity to gain hands-on experience in IT support, working with a well-established IT service provider in the West Midlands.
Location: Droitwich, West Midlands - The role is full time office based
Salary: From £15,000 per year
Hours: Monday - Friday, 8:30 AM - 5:00 PM (37.5 hours per week)
Apprenticeship length - 18 months, with 80% of learning achieved on the job, for optimum productivity.
About the Company
Our client is a leading IT support and service provider based in Elmley Lovett, delivering bespoke IT solutions to small and medium-sized businesses across the region.
About the Role
As an IT Support Apprentice, you will join a dynamic and supportive team, developing essential IT skills while working on real-world projects. Your key responsibilities will include:
Providing technical support for IT and EPOS systems
Assisting in customer projects and IT service activities
Handling helpdesk calls and emails, ensuring timely responses
Managing and resolving first-line support queries
Gaining experience in networking, security, and cloud services
What We're Looking For
GCSE Grade C/4 or above in Maths & English (or equivalent)
GCSE, BTEC, or A Level in ICT (preferred) OR hands-on experience with IT systems
A passionate, motivated individual eager to build a career in IT
Strong problem-solving skills...