Job Description
* Assistant Property Manager (Affordable Housing)
* £27,000 basic
* Monday to Friday
* 9am to 5:30pm
About the Client
Our client is a large, well respected Property company. You will be working in a growing and friendly team. This is a terrific opportunity for someone to progress their career and join a company with good progression opportunities, training and benefits in a highly professional and friendly environment.
About the Role
The Affordable Housing team operates a large mixed portfolio of new and existing Affordable homes nationwide comprising Affordable and Social Rent, Shared Ownership and Supported homes. This is a customer facing role, the successful candidate will be an ambassador for the company and their client.
* Manage the nominations and lettings process, request applicants from Local Authorities, progress through tenancy application and referencing and conduct tenancy sign ups.
* Managing choice-based lettings systems to request applicants from Local Authorities in advance of void properties being handed over.
* Progress applicants using CRM and referencing systems. Ensuring that applicants are kept updated throughout their application process.
* Arrange sign up of tenancies and work alongside our income team to take rent in advance payments and assist with viewings and coordinate viewing and move in appointments for the Property Managers
* Manage the incoming repair cases logged on the system. Lead on the review of cases and raising of repairs for the rented properties, alongside the Property Managers.
The ideal Candidate
* A good understanding and experience of Affordable rent unit management, residential lettings and the property industry and knowledge of housing legislation and current practice
* Excellent IT skills (Word and Excel) performance report writing skills
* To be flexible in delivering varied working hours on site to residents.
* Excellent customer service skills and the ability to work within an ever-changing environment
* Naturally friendly and helpful
* A great communicator
* Proactive problem-solving
* Customer Service oriented
We read through every application thoroughly and will contact you back swiftly if we think you would be a good fit for the role.
Best of luck!