Contents Location About the job Benefits Things you need to know Apply and further information Location Bristol, Manchester, Newcastle-upon-Tyne, York About the job Job summary We are looking for a Senior Interaction Designer to join the Civil Service Jobs ATS Transformation programme in Cabinet Office Digital; you will directly contribute to improving our Civil Service Jobs platform with our customers, the wider recruitment service and those who are applying for roles in the Civil Service. Your role: As the Senior Interaction Designer, you will be working as part of a multi-disciplinary product team, to design user centric journeys for Civil Service Jobs users, including candidates, vacancy managers and recruiters. You will be working with our supplier to design user interfaces with their Software as a Service (SaaS) capabilities. You will be working with other design leadership roles, including the Senior User Researcher and Senior Service Designer, to oversee the strategy and delivery of user-centred activity across the programme, as well as provide expertise on design standards, solutions, and prioritisation - always advocating for producing the best experience for our users. Our team: You will work closely with the multidisciplinary programme team which includes the Digital Product and Delivery team (Senior Product Manager, Delivery Managers, Business Analysts, User Researchers, User-centred Designers, QA Testers etc) and the Supplier product team. In delivering recruitment transformation, our programme will procure and build a new version of our recruitment platform by 2026, which will enhance the recruitment service provision across government. This is an exciting role for someone who is passionate about user centred design and is looking to apply their experience and skills in a large programme of work impacting the whole Civil Service. Civil Service Jobs enables the whole of government to recruit people more efficiently, without which the government could not deliver its work: hence our service brings far-reaching benefits for all citizens who will impacted by this change. We enjoy enabling people to find meaningful jobs, and teams to find great colleagues - contributing to a diverse culture that reflects the diversity in the UK. Job description Civil Service Jobs is used by over 3 million candidates per month to view and find vacancies across the Civil Service. Each year it handles over 2 million applications and advertises 140,000 posts. The live service is used by 219 organisations to advertise their vacancies, with more joining and manage their recruitment processes. Currently, Civil Service Jobs is a software-as-a-service (SaaS) provision that has been configured and enhanced to meet Civil Service recruitment, digital and security standards. You will join our programme focusing on the design of the new platform that will transform Civil Service Jobs, and help to improve the experience of our users. Weve completed our Discovery and Alpha phases, where we did extensive user research and prototype design, to explore our user needs and potential solutions for the biggest areas of improvement. Weve decided that our service needs to procure rather than building our own, so weve now moved into the Beta procurement phase, which will see the commencement of the new contract during summer 2024, followed by a build and migration phase for all 219 departments to be completed by the end of 2026. The Department: Cabinet Office Digital aspires to make UK Government digital services the best in the world, meeting or exceeding the benchmark set globally by the best public or private sector standards. We are creating a digital culture where user needs are at the heart of everything we build. Through data democratisation, automation, governance and consolidation we will create a better Cabinet Office. As the digital arm of the department, we advise, assure or manage delivery on behalf of our colleagues in the Government People Group in developing their own Government Digital and Data capabilities. This is an exciting opportunity to join CO Digital, to lead on business improvements and otherwise support the Cabinet Office in delivering on the countrys priorities at the heart of the UK Government. Main Responsibilities For this role, you will need to meet the skills capabilities required in the Government Digital and Data Profession Capability for a Senior Interaction Designer - we have included the relevant skills in our Essential Criteria below. We'd expect the role to have a good understanding of the Government Digital Service Manual, the GDS Design System, and our Technology Code of Practice. You will lead and coordinate design work within your team, alongside our Senior User Researcher and Senior Service Designer; You will independently create prototypes at an appropriate fidelity, using tools such as Figma and HTML; You will be designing user journeys in both the GOV.UK styling and our procured system styling; You will be communicating design decisions to Developers, Business Analysts and Product Managers to support the refinement and elaboration of build user stories; You will ensure designs being produced meet the appropriate service standards and are accessible; You will work with the wider user centred design function in the programme to identify and create new design patterns and components; You will be designing and leading workshops with departments who are Civil Service Jobs customers to inform your design decision making; You will lead design discussions with the product team to gather feedback and reach consensus; You will work closely with user researchers and user analytics data, to test designs with users and act on feedback. Person specification Essential Criteria Design Communication You can clearly explain complex problems and ideas to teams or stakeholders outside of design. You can build consensus around a design approach, for example, by asking difficult questions and challenging assumptions. Evidence-based design You can help your team use design hypotheses effectively. You can use complex research and data to develop and test design ideas. Leading design You can lead and coordinate design work in your team, with support. You can support other designers. Iterative design You can independently prototype complex ideas at an appropriate fidelity. You can adapt designs quickly to changes in requirements, priorities and user needs. Designing together You can advise others how to effectively plan and run design sessions with a team, users or stakeholders. You can adapt a design session to ensure you achieve a useful outcome and effectively involve the right people throughout the design process. Desirable Criteria Experience working with an external SaaS supplier to deliver user centred design solutions. Experience of working in/with the public sector or across government departments to deliver user centred outcomes. Experience of doing interaction design for a software-as-a-service platform. Line management experience. Additional information: A minimum 60% of your working time should be spent at your principal workplace. Although requirements to attend other locations for official business will also count towards this level of attendance. Behaviours We'll assess you against these behaviours during the selection process: Changing and Improving Making Effective Decisions Communicating and Influencing Technical skills We'll assess you against these technical skills during the selection process: Leading design Design Communication Evidence-based design Benefits Alongside your salary of £55,403, Cabinet Office contributes £16,050 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Learning and development tailored to your role. An environment with flexible working options. A culture encouraging inclusion and diversity. A Civil Service Pension which provides an attractive pension, benefits for dependants and employer contributions of 28.97%. A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills. Application process As part of the application process you will be asked to complete a CV. Further details around what this will entail are listed on the application form. You will also be asked to complete Technical statements as part of your application form. Should a large number of applications be received, an initial sift may be conducted using a lead technical skill (Leading Design). Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview. Selection process Candidates who are successful at sift will be invited to an interview. At interview, you will be assessed against the Behaviour and Technical criteria, as listed on the vacancy page. Candidates may need to give a presentation and/or undertake a technical exercise at interview. Further details of this will be confirmed to those who are invited to interview. Expected timeline (subject to change) Expected sift date w/c Monday 10th February 2025 Expected interview date/s w/c Monday 24th February 2025 Interview location - Your interview will either be conducted face to face or by video. You will be notified of the location if you are selected for interview. Reasonable Adjustment If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via menurecruitment.grscabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs. Complete the Assistance required section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. Further Information A reserve list may be held for a period of 12 months from which further appointments can be made. Any move to Cabinet Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk If successful and transferring from another Government Department a criminal record check may be carried out. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grscabinetoffice.gov.uk stating the job reference number in the subject heading. New entrants are expected to join on the minimum of the pay band. Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. Existing Civil Servants and applicants from accredited NDPBs are eligible to apply, but will only be considered on loan basis (Civil Servants) or secondment (accredited NDPBs). Prior agreement to be released on a loan basis must be obtained before commencing the application process. In the case of Civil Servants, the terms of the loan will be agreed between the home and host department and the Civil Servant. This includes grade on return. This role is full time only. Applicants who wish to work an alternative pattern are welcome to apply however your preferred working pattern may not be available and you should discuss this with the vacancy holder before applying. If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. Please note terms and conditions are attached. Please take time to read the document to determine how these may affect you. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window). Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Anna Smith Email : anna.smithcabinetoffice.gov.uk Recruitment team Email : menurecruitment.grscabinetoffice.gov.uk Further information Appointment to the Civil Service is governed by the Civil Service Commissions Recruitment Principles. If you feel that your application has not been treated in accordance with the Recruitment Principles, and wish to make a complaint, then in the first instance you should contact Government Recruitment Service by email at : cabinetofficerecruitment.grscabinetoffice.gov.uk If you are not satisfied with the response you receive, then you can contact the Civil Service Commission at infocsc.gov.uk. For further information on the Recruitment Principles and bringing a complaint to the Civil Service Commission, please visit their website at: https://civilservicecommission.independent.gov.uk. Attachments Cabinet Office Terms and Conditions - External Opens in new window (pdf, 81kB) Cabinet Office Employee Offer Opens in new window (pdf, 302kB) Share this page Print Email Facebook Twitter LinkedIn GMail