We are looking for an immediately available Receptionist to provide temporary cover for our client, based on the Cambridge Biomedical Campus. You will be part of a team which provides reception and information services for staff and tenants, as well as administrative duties to the Site Facilities Manager. This is a key role as Reception is often the first point of contact for visitors and staff and maintaining a good first impression is important to the reputation of the organisation and the building’s occupiers. Applicants will need to be able to demonstrate previous Reception/Front of House experience, along with first class Customer Service skills. You will need to be a competent user of computer systems and databases. This is a full-time role, working from 9am-5pm Monday-Friday. The assignment will start immediately and run for approx. 6 months with a possible extension. Principle Responsibilities: Answering the main switchboard, transferring calls or advising staff of the arrival of visitors for meet and greet purposes Receiving and distributing courier deliveries and collections, placing external post into post trays, logging parcel acceptance and logging received items Coordinating the booking of car park spaces Acting as site host for engineers arriving on site to service equipment and the building Receiving and acting upon all requests (verbal, written and electronic) for booking meeting rooms and lecture theatres, liaising with caterers as necessary Facilitating on-site interviews for tenants copying identification documents, facilitating site induction, and basic liaison with interviewees where required Utilising the Access Control system software to programme staff cards, administer the guest card system and enable the shutting down of lost or redundant cards on site Acting as deputy to the Site Facilities Manager for admin purposes in their absence Filing of all Reception signing in/out books held on Reception The successful candidate will be able to demonstrate: Previous reception and/or office experience, demonstrating knowledge of processes and general concepts related to reception work Excellent communication, interpersonal and customer service skills Approachable manner and ability to problem-solve discreetly in a public environment Ability to organise time and work Competence in the use of office equipment and software, including Microsoft Office and reservations systems Ability to work as part of a team To apply for the role of Receptionist, please send a copy of your CV in .docx