Legal Secretary (Vulnerable Client)
* Location: Whitstable
* Job Type: Full-time / Hybrid
* Salary: £Competitive depending on experience
Are you an experienced Legal Secretary with a passion for supporting vulnerable clients? Join our dedicated Vulnerable Client team and make a meaningful impact on our clients’ lives.
Day-to-day of the role:
* Manage electronic diaries, book rooms, and arrange meetings to ensure smooth operations.
* Liaise with clients and firm contacts via telephone, providing professional and empathetic communication.
* Use the digital transcription system, Bighand, to create letters, emails, and documents efficiently.
* Utilize a case management system for wills and probate matters, ensuring accurate and timely handling of sensitive information.
* Photocopy and scan documents, maintaining orderly electronic files for easy access and reference.
* Attend occasional client meetings and accompany fee earners on home visits when required, providing essential support and representation.
Required Skills & Qualifications:
* Proven experience as a Legal Secretary, preferably within a Vulnerable/Private Client department.
* Excellent communication skills, with the ability to interact sensitively with clients both face-to-face and on the telephone.
* Fast and accurate typing skills with meticulous attention to detail.
* Working knowledge of Microsoft Excel is useful but not essential.
* Ability to work effectively as part of a team with a flexible attitude towards tasks and responsibilities.
* Demonstrated ability to manage time effectively, prioritising tasks to meet deadlines and client needs.
Benefits:
* Opportunity to be part of an expanding, friendly, and hardworking team.
* Engage in meaningful work that has a significant impact on the lives of vulnerable clients.
* Supportive work environment that values collaboration and professional growth.
If you possess excellent communication skills, strong client care abilities, and commercial awareness, apply now to become a vital part of our team. Please submit your CV and cover letter detailing your relevant experience and why you are interested in this position or reach out to mark DOT watts AT reed DOT com
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