Job Description
Job Title: Senior Specialist, Benefit Operations
Location: Widnes
Department: Human Resources / Benefits
Job Summary:
The Senior Specialist, Benefit Operations, plays a key role in managing and optimizing the company's employee benefits programs, including health, wellness, retirement, and other employee perks. This position ensures that benefits programs are administered efficiently and in compliance with regulatory requirements.
Key Responsibilities:
Benefits Administration:
* Manage day-to-day administration of all benefit programs.
Vendor Management:
* Collaborate with external benefits vendors and carriers to ensure effective communication and issue resolution.
Compliance and Reporting:
* Ensure compliance with all federal, state, and local laws and regulations.
Employee Support and Communication:
* Serve as the primary point of contact for employee benefit inquiries.
Data Analysis & Reporting:
* Analyze benefits utilization and cost data to identify trends and recommend plan design changes.
Required Qualifications:
* Bachelor's degree in Human Resources, Business Administration, or a related field.
* 5+ years of experience in benefits administration, with at least 2 years in a senior or specialist-level role.
* Strong knowledge of federal, state, and local benefits regulations.
* Experience with HRIS and benefits administration platforms.
* Excellent analytical and problem-solving skills.
* Strong communication skills.
* Proven ability to manage multiple tasks and prioritize effectively.