There is an exciting opportunity to join our large Audiology department based at the Royal Surrey NHS Foundation Trust in Guildford.
The successful candidate will be responsible for the day-to-day operational management of Adult Audiology Services across NHS Trusts. They will provide clinical expertise and leadership in Adult Audiology and deliver routine and specialist clinical services to adults. The postholder will work within a multi-disciplinary team and ensure that resources are efficiently managed to meet service demands.
Reporting to the Head of Audiology Services, they will develop the Adult Audiology Service to stay abreast of national actions for improvement in Audiology, manage department accounts, and may deputise in the absence of the Head of Service.
Main Duties of the Job
The post holder will be responsible for the day-to-day management of Audiology Services in relation to its operational performance across 2 NHS Trusts and act as a clinical lead on Adult Audiology services.
The post holder will deputise for the Head of Department.
They will work in collaboration with key personnel in 2 NHS Hospital Trusts, including General Managers, Consultants, Clinical Leads for ENT Services, and Operational Management teams, developing close working relationships with clinical teams in ENT, community Audiological teams, and relevant specialised Audiology support teams.
Job Responsibilities
1. To manage the Audiology Service, ensuring high professional standards are maintained.
2. To provide supervision, training, and advice to junior staff and students.
3. To act as an authorised signatory and manage department accounts as appropriate.
4. To understand operational management systems for clinical service provision.
5. To promote and support staff development and implement good working practices.
6. To assist the Head of Department in maintaining and developing audit and CPD programmes.
7. To investigate and respond to patient complaints in compliance with Trust policy.
8. To keep abreast of the latest developments in Audiology.
9. To modernise the service and develop patient-focused models of care.
10. To comply with Health and Safety Policies and ensure equality of employment.
11. To develop and sustain a Clinical Governance programme for the department.
12. To respect patient confidentiality and support colleagues across the Trust.
13. To participate in research and technical work to improve the Audiology Service.
Person Specification
Qualifications
* MSc in Audiology or equivalent
* A certificate of Audiological Competence, HTS modules or equivalent
* Be a member of an appropriate professional body (RCCP/HCPC)
* Be a member of the British Academy of Audiology or other professional organisation
Knowledge and Experience
* Extensive practical and theoretical knowledge of clinical adult audiology and hearing aid technology.
* Knowledge of current healthcare policy and operational workings of the organisation.
* Experience in physiological measurements or central auditory testing.
* Management experience at a senior level in Audiology.
* Experience in a wide range of Audiological assessment and rehabilitative techniques.
* Evidence of post-qualifying and continuing professional development.
* Experience in specialised areas such as Vestibular testing.
* Experience in budget monitoring and financial processes.
Skills and Capabilities
* Excellent communication, organizational, and interpersonal skills.
* Analytical and problem-solving skills.
* Research and critical thinking skills.
* Planning skills with the ability to work under pressure and meet deadlines.
* Management and leadership skills.
* Ability to make autonomous decisions on difficult issues.
* Experience with service redesign in collaboration with health care partners.
* IT skills with knowledge of Microsoft Office and Audiology PAS system.
* Commitment to equality of opportunity and good working relationships.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, requiring a submission for Disclosure to the Disclosure and Barring Service.
£55,877 to £62,626 a year per annum including HCAS (High Cost Area Supplement)
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