Your new company
Our team is dedicated to ensuring seamless technical support for businesses and large areas. We specialise in allocating work to technical engineers who address faults and breakdowns, ensuring minimal disruption to our clients. Our collaborative approach with field engineers guarantees efficient and timely solutions, making us a reliable partner in maintaining operational excellence. Join us and be part of a team that values precision, initiative, and independent work.
Your new role
As a Field Service Management Jeopardy Coordinator, you will manage high-priority jobs that require manual intervention. These jobs may involve large companies or areas without power, or tasks nearing their SLA deadlines. Your responsibilities will include:- Allocating roles and manually assigning work
- Arranging extra staff, parts, and equipment as needed
- Ensuring high-priority jobs are completed on time
This is an administrative and coordination role with no direct customer contact. You will need a keen eye for detail, initiative, and the ability to work independently.What you'll need to succeed
To succeed in this role, you will need a keen eye for detail and strong administrative skills. The ability to work independently is crucial, as you will be managing high-priority tasks with minimal supervision. Experience in planning or dispatching roles will be highly beneficial, along with initiative and problem-solving skills. Being self-sufficient and adaptable to a...