Join our team as a Business Support Specialist and take your career to the next level with Nuclear Transport Solutions. We are looking for three enthusiastic and dedicated individuals to join our Rail Division. If you have a passion for providing high-quality support and thrive in a dynamic environment, we want to hear from you.
As a Business Support Specialist, your primary role will be to provide exceptional support to our Commercial Department. You will liaise effectively with customers and stakeholders, ensuring they receive accurate and regular updates on the progress of their services. Your role will also involve completing relevant administrative tasks to support our commercial contracts.
* Provide effective administrative assistance to all customers and stakeholders, supporting the Contracts & Business needs.
* Maintain high-quality communication with all customer and stakeholder interfaces, updating them on service progress and providing requested information.
* Attend customer meetings punctually, providing accurate reports and minutes.
* Offer positive and professional support for planning and preparation of customer and stakeholder events.
* Liaise with operations and engineering to ensure efficient service delivery.
* Collate customer claims and submit them to Network Rail promptly.
* Coordinate with Finance to provide timely invoice details.
* Administer all commercial documents on the BMS system professionally.
* Support dispute resolution processes proficiently.
* Administer commercial regulations and account development systematically.
* Support other sectors of the Commercial team as needed, covering for absences.
* Collaborate with internal departments to develop and deliver sales opportunities efficiently.
* Promote equality, diversity, and inclusion within teams and the Division, fostering a culture of respect.
* Embed NTS cultural principles of freedom, helpfulness, and drive in all activities.
We are the leading global provider of safe, secure and reliable nuclear transport solutions that make the world safer and more sustainable. As part of the UK's Nuclear Decommissioning Authority, we support the largest environmental restoration programme in Europe, and we use our specialist transport and logistics expertise to help customers and partners around the world solve their own complex challenges.