Position: Field Service Technician
Join the dynamic team at Culligan UK Limited as a Field Service Technician. In this role, you will play a crucial part in delivering high-quality service to our diverse customer base by performing installations, maintenance, and repairs of water cooler systems. We are searching for individuals who are dedicated to customer satisfaction and possess strong technical abilities.
Key Responsibilities:
* Performing installations, repairs, services, and maintenance on water coolers at customer locations.
* Conducting site surveys to assess installation requirements and ensure optimal service delivery.
* Managing inventory and ensuring adequate stock levels for scheduled services.
* Working efficiently to adhere to a strict daily schedule.
* Weekly visits to the Service Centre for parts replenishment and inventory management.
Requirements
* Full and valid driving license with no more than 6 points.
* Technical experience in plumbing, electrical, or mechanical fields preferred.
* Proven problem-solving skills and ability to diagnose technical issues.
* Strong communication skills to effectively interact with clients and colleagues.
* Customer-focused attitude with a commitment to providing excellent service.
Benefits
* Monday - Friday working pattern
* Uniform & Tablet
* 23 days' holiday + Bank Holidays - increasing with long service
* Company Pension scheme
* Company Sick Pay (after qualifying period)
* Enhanced Paternity & Maternity benefits
* Shopping discounts + 24 hours access to Employee Assistance Programme + Volunteering Day
* Employee support network and mental health assistance
* Opportunity for career progression