This role sits within our Business & Industry division, catering for those within the workplace. Taking care of catering and dining services, we're one of the industry's largest and most innovative contract caterers. With menus available to pre-order and with in-app payment, Elior B&I have matched the tastes and dietary requirements of our four million daily customers with 21st-century tech. Key Result Areas Full profit and loss accountability for stock, vending and any other services. Business Planning accountability. Client and customer satisfaction measured standards of delivery and direct feedback such as complaint and compliment ratios. Compliance with all Company policies and procedures and legislation including health and safety, risk assessment and internal and external compliance. Stock and systems management including availability, shrinkage control and security. Main Duties To have a full knowledge of all areas to be covered in the course of your duty. To manage the allocation, cleanliness and maintenance of the facility. To apply the Quality Procedures of the company in achieving consumer satisfaction. To manage stock to include ordering, security, accounting, stock condition, wastage, stock taking and availability whilst working within the Company’s stock holding level. To maintain, order and control consumable and non-consumable stocks as appropriate. To carry out on the job training. To comply with the Health and Safety at Work Act, Food Safety and COSHH regulations. To maintain and manage all Company Procedures. To ensure that the Unit achieves its financial targets to include GPs. To manage the security of the Unit to include closedown procedures. To ensure that all invoices are input into the InSight, P2P in a timely manner. To ensure that conduct within the Unit is professional at all times. To monitor work and hygiene standards to include recorded management checks. To liaise with the GM with building inspections, report defects / faults as laid by the authority and ensure that the GM is made aware of any defects that may affect Health and Safety or service delivery. Control correct storage of food stuffs and ensure accurate stock reporting procedures are maintained to strict adherence to the accounting calendar. Transfer of stocks to be accurate and within correct period and to correct units, monitoring Temp controls and all SSOW policies in line with Elior and BMW procedures. Maintain cleaning stocks and personal protective equipment ensuring economic usage. Monitor cleaning cupboards for correct presentation and safe practice. To ensure that stock accounts are not closed without all variance being investigated and corrected. To maintain all company documentation accurately. To meet all deadlines set by the Site Manager. To continue to develop one’s own skills and knowledge within the position. To work on the shop floor as required. To undertake any reasonable task as detailed by the Manager. Qualifications Experience & Skills Customer Focused, ability to communicate, be smart and have an efficient manner, the ability to drive and improve services with the stock across site, manage and solve problems. To have the ability to work without supervision. Have a keen sense of responsibility, attention to detail and be IT proficient. Communication from Contract Director, General Manager, Deputy Manager, Executive Chef, Head Chef, Finance Controller Constraints All overtime must be authorised. No new suppliers may be used without authorisation. You do not have the authority to terminate employment. All complaints must be recorded on the General Manager and all complaints in writing must be replied to in writing this shall be dealt with by the General Manager. It should be noted that this document is not exhaustive, additional responsibilities and ad hoc duties may be required. Our way of saying thank you FREE On-Site Lunches: Savor delicious and healthy meals, on us, every day at work Flexible Working: Enjoy the freedom to balance work and personal life with our flexible working hours Holiday Allowance: Start with 28 days of holiday to relax and recharge, increasing to 31 days after two years of service Family Leave: Prioritise your family commitments with our family leave options designed to support you during important times Paid Charity Leave: Make a difference in your community with paid time off to volunteer for your favourite causes Opportunities for Career Progression: Grow and advance your career with us, supported by continuous learning and development opportunities Comprehensive Wellbeing Benefits: Access mental health support and a range of wellbeing benefits to keep you feeling your best, both professionally and personally Life Assurance & Pension Schemes: Secure your future with our life assurance and workplace pension schemes Exclusive Discounts & Perks: Enjoy discounts and cashback on entertainment, leisure activities, and much more, alongside our popular cycle-to-work scheme Why it's great to work for us Elior is a multi-award-winning people business and one of the UK’s leading contract caterers, with over 10,000 colleagues operating across a diverse range of sectors including: Workplaces & Office Space Sporting Venues & Stadium Attraction & Heritage Sites Public Sector & Defence Health, Care & Hospitals Schools, Colleges & Universities Along with our purpose of enriching lives everywhere, every day, we’re committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled. That's why 87% of colleagues tell us how proud they are to work for us Elior Celebrates Equality At Elior, we’re committed to creating a culture of respect, inclusion, and belonging for all. Ultimately, we believe it’s our differences that make us stronger and enrich our work environment, which in turn makes Elior a great place to work By celebrating equality and diversity we’ve created a culture where everyone feels valued and empowered to do their best work, where colleagues fulfil their potential and have the opportunity to succeed. If you need any support or adjustments during the application process, just let us know. We're happy to help. Interested? Click ‘Apply now’