Rethink Mental Illness are hiring Mental Health Support Workers to join our inspiring and friendly team at Stewart Gardens, Dawlish. Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. Shifts available: Day and/or night, 7 days per weekAs a bank worker you will work flexibly – as and when required by the service. Devon Supported Housing Overview:Devon Supported Housing, funded by Devon Partnership Trust, provides individualised housing-related support to individuals with medium to high support needs transitioning from hospital or residential settings. We work closely with service users to ensure they receive the highest quality of support that fits their needs. Our "Recovery" model promotes self-management and personal control over their recovery journey. How I Will Make a Difference:• Provide one-on-one key worker support, coordinating with mental health agencies on behalf of service users.• Focus on the service user’s needs, employing communication, motivation, and coaching to help them achieve their goals.• Build respectful, honest relationships within professional boundaries, adhering to the Rethink Mental Illness Code of Conduct.• Encourage service users to explore local services and facilitate access to alternative services when needed.• Support service users in achieving their goals through familiarity with their individual Care/Recovery Plans. Essential Skills and Experience:• Transferable life/work experience relevant to this role.• Strong listening, empathy, understanding, kindness, patience, and a willingness to learn.• Ability to demonstrate behaviours consistent with the Charity’s values.• Experience in supporting people with mental illness or in a similar social care setting, either in a paid or voluntary capacity. Caring for our people. We offer a wide range of support. Some of our benefits include: • Wellbeing support: We also have an Employee Assistance Programme with access to appointments • Taking time for you: You are entitled to holiday pay in accordance with the Working Time Regulations. • Planning for the future: We have a contributory pension scheme. You are automatically enrolled into our pension when you meet the earnings threshold • £300 when you introduce a Friend: receive up to £300 when you introduce a friend or family member Who we are? We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.” It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us. Diversity, Equity, Inclusion Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status. Becoming a truly anti-racist organisation We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement. We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here. If you have any questions about the position, please contact