Job summary We are seeking to recruit a motivated receptionist/ward clerk to work across both our inpatient ward, outpatient and MIU departments at Chard and Crewkerne Community Hospitals. An outgoing personality and a professional demeanour is essential as you will be the initial point of contact for our patients and visitors. Full training for the post, and a uniform, will be provided. Main duties of the job You must have previous receptionist and administration experience; possess excellent customer service, administrative and IT skills. We require a conscientious candidate who can work under pressure and is eager to learn. You must also have good communication and interpersonal skills with the ability to provide a friendly and efficient front of house service. About us As an organisation, the NHS offers a wide range of benefits including flexible working, fantastic pension contributions, market leading annual leave allowance, career progression and regular conversations, not to mention our Blue Light Card and NHS exclusive discounts.The benefits of working in Somerset include the idyllic countryside, with our areas of outstanding beauty and stunning coastlines. You will get to enjoy these perks whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable. You will to experience the best of both in Somerset, the countryside and the cosmopolitan there is truly something for everyone Date posted 30 October 2024 Pay scheme Agenda for change Band Band 2 Salary £23,615 to £23,615 a year Contract Permanent Working pattern Full-time Reference number 184-OL-BL-478 Job locations Crewkerne Community Hospital Middle Path Crewkerne Somerset TA18 8BX Chard Community Hospital Crewkerne Road Chard Somerset TA20 1NF Job description Job responsibilities Please see attached Job Description & Person Specification for further details of duties and responsibilities. Job description Job responsibilities Please see attached Job Description & Person Specification for further details of duties and responsibilities. Person Specification Qualifications Essential Good general standard of education to GCSE level or equivalent. Excellent IT skills, i.e. Microsoft Word, ExcelIT qualification Desirable Knowledge of Rio, Integra, Maxims, Oceano Experience Essential Previous administrative experience and working as part of a team.Previous experience of working face to face with the public in a busy environment, preferably frontline. Desirable NHS administrative experience Additional Criteria Essential Flexibility to cover annual leave and sickness absence across sites to meet the needs of the service. Desirable Car driver with a valid driving license or have access to transport with appropriate business insurance in order to travel to other sites to meet the needs of the service. Person Specification Qualifications Essential Good general standard of education to GCSE level or equivalent. Excellent IT skills, i.e. Microsoft Word, ExcelIT qualification Desirable Knowledge of Rio, Integra, Maxims, Oceano Experience Essential Previous administrative experience and working as part of a team.Previous experience of working face to face with the public in a busy environment, preferably frontline. Desirable NHS administrative experience Additional Criteria Essential Flexibility to cover annual leave and sickness absence across sites to meet the needs of the service. Desirable Car driver with a valid driving license or have access to transport with appropriate business insurance in order to travel to other sites to meet the needs of the service. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Somerset NHS Foundation Trust Address Crewkerne Community Hospital Middle Path Crewkerne Somerset TA18 8BX Employer's website https://www.somersetft.nhs.uk/ (Opens in a new tab)