The Guinness Arms is a beautiful 16th century thatched pub/restaurant with a wonderful garden leading down to the picturesque River Lark. We have the benefit of having eight professionally designed bespoke rooms in our converted barns. The rooms are all individually designed around famous members of the Guinness family.
The Guinness Arms is part of the Elveden Estate, and has a sister gastro pub/restaurant The Elveden Inn, and also The Courtyard farm shop/lifestyle offering with restaurant and café. We all consider ourselves part of the same team.
Front of House Staff
Full or Part Time Hours
The Guinness Arms
We are looking for people that are focused on giving exceptional customer service. We have an amazing location, fresh produce from our own estate, tastebud tingling food and want to continually improve and grow.
We are able to offer positions to people that are experienced in elevated restaurant service and understand that our customers are all special. We want to do our upmost to ensure everybody (staff and customers) leave our establishment feeling thrilled about their experience and want to come back soon.
Although we do have full time posts and can offer whole shifts, roles are also suitable for people who perhaps would only like to work from 6pm to closing time in the evenings, or only at the weekend. Our main criteria is that you feel the way we do about our customers and can pre-empt their service needs. We all work hard, have standards that are reasonable and as expected, and in return we are all treated with respect and offered learning opportunities to keep developing.
Qualifications:
* Effective Communication skills - working with the rest of the team in a friendly, professional manner to put the customer first.
* Significant restaurant and bar experience in an environment that is focused on quality.
* Ability to work efficiently in a fast-paced environment.
* Ability and competence to cover all sections of the front of house, answering telephone and e-mail queries, and being able to fully support every area.
If you are a front of house professional, we would be delighted to hear from you.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are an equal opportunities employer.
No agencies please