Develop and implement and recommend procedures and guidelines supporting the policies and strategies, around new services, and changes to existing services. Ensure that the development and supporting presentation business case(s) and where required, financial project summaries to Programme Boards, Governance Committees, Assurance Groups, and /or Management Teams. Manage all changes in project scope to ensure that the project remains deliverable within the estimated effort and time parameters or agree extensions with customer and Programme if required. Undertake and document post implementation reviews of projects to ensure that process improvement can benefit from the experiences of each project delivery. Arrange, chair /participate in and document structured project meetings, and collective discussions with clients, suppliers, and system users. Complete all mandatory departmental and national documentation within specified timescales. Assist the customers in the measurement of benefits realisation once the programme or project has been satisfactorily implemented.