The Opportunity
We have an excellent opportunity to join as a claims technician. This role would be the ideal role for a school leaver or someone wanting to get their first job within the London Market. In this position, you will be working with our internal systems and a lot of numbers, so if you are quick to learn, eager to progress and someone who is a self starter – this would be the ideal role for you. In this position, you will gain invaluable claims exposure and work directly with the executive claims team, who have a wealth of experience.
We have just won the 2024 winner of ‘Broker of the Year award’ ; and should you choose to join, you will be joining an award winning company focused on growth, new opportunities and servicing our Clients to the highest standard. At nearly 1000 employees globally, we have an independent feel, but encourage everyone to work as one team, ensuring that we have the recipe for overarching success.
Role Responsibilities
1. Ensure a swift response and settlement of claims, whilst constantly reviewing service standards
2. Ensure timely processing of all claims documents and answer enquires relating to claims processing
3. Ensure the secure, efficient and auditable handling of client monies and proactively manage payments
4. Maintain and update in-house systems
5. Liaise with placing teams and other areas of Miller to ensure overall client requirements are met
6. Prepare statistical claims data for both internal and external use
7. Maintain strong client and market relationships as appropriate
8. Perform quality control checks on all documentation
9. Adhere to and meet fully the expectations of Miller, as set out in its policies and procedures, training material, and embedded in its systems and controls. Our policies and procedures are written to encapsulate the compliance, legal and financial crime related legislation and regulations which apply to Miller.
10. Comply with any external rules and requirements imposed on individuals performing their role at Miller, such as Lloyd’s byelaws and FCA rules.
Experience
1. Enthusiastic, and able to demonstrate examples of initiative and self-motivation
2. Organised and able to manage deadlines, with excellent attention to detail
3. Experience of working within an insurance role desirable, and Claims experience is advantageous
4. Experience of working in an office or corporate environment preferable
Benefits
On top of a competitive salary we offer a fantastic benefits package including:
10% pension contribution from Miller. In addition, Miller will match any employee contributions up to 5%.
Private Medical Insurance
Medicare cash plan
Minimum of 25 days annual leave (with flexibility to buy more)
Life Assurance
Income Protection
Critical Illness cover
Enhanced Maternity, Paternity Adoption and Shared Parental Leave
** Miller is committed to providing equal opportunities to all applicants and to creating an inclusive working environment for all.