Expires: 29/12/2024
Job Type: Part-time
Location: Hemlock Way, Cannock
Salary: £11,933.33 per annum (Actual) £22,375 per annum (Full time equivalent)
Hours: 20 hours per week, flexible over a 7 day trading period, which will include weekends
Application deadline: Sunday 29 December 2024
Interview date: Wednesday 8 January 2025
Job Reference: RAC02
Are you a highly motivated, dynamic, retail focused individual with a strong flair for fashion and merchandising? Do you have commercial experience?
About us
We are Katharine House Hospice, and we’re dedicated to providing compassionate care to people in our community affected by progressive illnesses. Everyone here plays an integral role in making this possible.
We value people – so much so, it’s one of our three key values as a charity.
The role
As our Retail Assistant, you’ll play a vital role in supporting the whole team, who in turn support the whole charity. This is a physically demanding position in a busy retail environment with some lifting of furniture/donated goods required.
Here’s some of the duties of the role:
* Ensuring the highest standards of customer service at all times, dealing with any issues efficiently.
* Supporting any promotions as directed by the Retail Store Manager/Retail Operations Team.
* Contributing to maintaining a high standard of presentation throughout all areas.
* Providing a high standard of customer service greeting the customers who enter the shop.
* Contributing to the store achieving high standards of housekeeping, organisation and cleanliness throughout the shop store premises.
* Assisting shoppers to find the goods and products they are looking for.
* Actively encouraging Gift Aid donations, managing the process within the store.
* Receiving and storing the delivery of stock, this will include items of furniture.
* Stocking shelves with merchandise.
What we offer
Annual leave
33 days per annum, which includes bank holidays (pro rata for part time), increasing after five and 10 years’ service.
* Pension scheme
We match contributions up to 7% to a NEST scheme. If you’re currently contributing to the NHS pension scheme you can continue to do so.
* Death in service benefit
Reassurance should the worst happen. 2 x salary to your family.
* Employee assistance programme
Providing support for your wellbeing.
* Training and development opportunities
Continuous learning and professional growth.
* Occupational sick pay
Support during times of illness.
* Healthcare cash benefit plan
Contributory plan to help cover health-related expenses.
* Free on-site parking
Skills and experience
We’re looking for someone who is professional and approachable and has:
* Experience or an interest in retail.
* Excellent customer service skills.
* A positive ‘can do’ attitude.
Join us and make a difference
If you’re passionate about people and want to contribute to a mission that matters, we’d love to hear from you. Apply now and help us continue to provide exceptional care and support to those who need it most.
If you’d like to know more about this role, without commitment, please contact the Personnel Office on 01785 218257.
How to apply
You can download an application pack and/or apply online below.
Alternatively, you can email or call the Personnel Team on 01785 218257 to request an application pack.
Closing date: Sunday 29 December 2024
Viewing this vacancy on a website other than khhospice.org.uk? Please go to https://www.khhospice.org.uk/vacancy/retail-assistant-cannock/
Please note: completed applications may be emailed to or submitted as hard copies, by the closing date above; unfortunately, we are unable to accept or consider CVs, unless submitted alongside an application form.
Internal applicants should apply via an expression of interest outlining the reasons for your interest and detailing any relevant experience.
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