Job Description
Are you an experienced systems engineer with a passion for IT? We’re looking for a dynamic Proclaim & Systems Engineer to join our dedicated IT team. In this role, you'll play a crucial part in ensuring our systems run seamlessly, providing top-quality technical support to our employees, and driving efficiency through innovative IT solutions.
Key Responsibilities:
1. Technical Support: Deliver expert assistance to end-users, addressing a wide range of IT issues with speed and precision.
2. Troubleshooting: Diagnose and resolve hardware and software problems, ensuring minimal disruption to our operations.
3. System Setup & Configuration: Handle the setup and configuration of computer systems (both hardware & software), optimizing them for peak performance.
4. Process Design & Implementation: Craft and implement efficient processes, incorporating math and linked actions to enhance user experience and system reliability.
5. Automation: Introduce and maintain system automations to streamline operations and reduce manual interventions.
6. Development Projects: Participate in various development initiatives, contributing to the timely delivery of business-critical projects whilst reviewing and testing all development work completed and providing personal input and ideas to achieve reliable results.
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