Account Manager - Agricultural Services
Work Location: Camrose, Alberta, Canada
Hours: 37.5
Line of Business: Personal & Commercial Banking
Pay Details: 73,000 - 109,400 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role.
Job Description:
CUSTOMER
* Continually deliver exceptional customer service at every interaction and execute on plans to continuously improve the customer experience
* Responsible to lead all aspects of account management, credit and operational risk for an assigned portfolio
* Actively use sales platforms to build an understanding of our customers/target needs, industries and markets
* Constantly build knowledge of the market, customers and broader economic factors
* Identify and respond to changes in the business environment, establishing action plans to address customer issues and priorities
* Develop and maintain centre of influence strategies and relationships
* Identify customer/prospect referral opportunities to internal Bank partners that meet customer needs
* Enhance TDBG brand by participating in networking events
SHAREHOLDER
* Develop / implement sales strategies to proactively attract, acquire and retain customers / business development opportunities and referrals, to increase profitability and enable business growth, in line with risk profile of the customer
* Build new relationships and deepen existing customer relationships by consistently following the Business Banking Relationship Methodology (BBRM)
* Promote and offer full suite of products, sales, services and banking capabilities
* Meet or exceed business targets
* Negotiate to maximize profitability of relationships with existing customers based on the customer risk profile.
* Prepare credit applications with a high quality of risk assessment, credit structure, due diligence, and credit presentation.
* Oversee the management of accounts to ensure they are appropriately monitored and remain within guidelines and assigned limits.
* Renew credits in a timely manner, meeting targets for expired credits.
* Understand the market and the industries within the portfolio to ensure value added service is provided to clients while mitigating risk to the Bank
* Actively refer to other business partners both within Business Banking and across TDBG and respond effectively to reciprocal referrals
* Protect the interests of the organization – identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary
* Ensure compliance with regulatory and operational risk requirements
* Assume responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct
EMPLOYEE / TEAM
* Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues
* Provide industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit
* Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
* Participate in personal performance management and development activities, including cross training within own team
* Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
* Provide mentorship by sharing knowledge and experiences and leveraging best practices
* Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships
* Contribute to a fair, positive and equitable environment that supports a diverse workforce
* Act as a brand ambassador for your business area/function and the bank, both internally and/or externally
BREADTH & DEPTH
* Experienced working Professional accountable for origination of new business and relationship management of existing customers for the Commercial Business segment
* Manages a portfolio in line with the business sales model characterized by moderate cash management, deposit and credit complexity requirements
* Interpret and analyze customer financial statements with credit acumen
* Identifies referral opportunities across business lines and segments
* Possesses solid knowledge of products, sales, services, credit management practices and processes, methods and operating standards to drive business performance
* Solves problems of moderate complexity and recommends new product and service solutions
* Work performed under moderate guidance and supervision from management
* Builds stakeholder alignment in providing solutions; conveys deep product or segment context in providing advice to customers and stakeholders
* Generally, reports to the Senior Manager Commercial Services
EXPERIENCE & EDUCATION
* Undergraduate/Graduate degree and/or
* 5+ years of relevant experience and/or Associate Program
Who We Are:
TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.
Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
Language Requirement (Quebec only): Sans Objet
Our Values
At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior.
Our Commitment to Diversity, Equity, and Inclusion
At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported.
Helping to Make an Impact in Communities – TD Ready Commitment
TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future.
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