Nottingham, UK
Octopus Energy UK – Acquisition
Full-time / On-site
Octopus Energy Business has exciting opportunities to join our field team, helping small businesses. Over the last few years, we’ve been changing the landscape of traditional field sales and re-inventing customer interactions within the domestic energy market.
We’re now revolutionising the business energy market, with a focus on helping micro businesses with our transparent approach to engaging with new business prospects. We're focused on making energy greener and better for everyone - both at home and at work. We put our customers first, every time, and are looking for amazing people to help us do that!
Here at Octopus, we’re working hard to reinvent face-to-face activity by combining better customer data, our innovative tech platform (Kraken Technologies) with local targeted marketing in order to create more detailed and engaging conversations with small business owners. You’ll be at the frontline of our brand and as such, you’re responsible for showing the best of Octopus Energy Business.
What You'll Do
* Communicate with businesses; Our Business Energy Helpers spend their time talking to small business owners and decision makers explaining the benefits of renewable energy and helping them switch to Octopus Energy Business.
* We are obsessed with excellent customer experience and we go above and beyond to ensure this happens with every business we speak to, leaving them feeling positive about Octopus, regardless if they switch.
* We engage with customers via a few different channels, with visits to their business as the main one, however we also showcase our services at venues, events, and some of the best business expos and conferences around the country.
* Help us shape the small business products we offer to businesses - feedback we receive from customers helps us build new tariffs, launch new initiatives, and make changes to our existing tariffs.
* Enhance the customers experience; we’ll give you the tools to chat about domestic energy, solar, heat pumps, and many more additional services.
What You'll Need
* Ability to self-motivate and be confident working autonomously.
* Honest and hard-working approach to each day is the most important attribute we look for in Business Energy Helpers.
* Previous experience in a B2B role or in the energy industry would be advantageous, although not essential.
* Understanding of the business sales cycle, including diary planning and pipeline management would be helpful.
* An appetite to learn new things, work with some really switched-on people, and treat people in a fair and respectful manner.
If this sounds like you and you want to know more, apply now to have a further conversation with someone in our team! If you don't have a CV to hand, please attach a short message as your CV just telling us a bit more about you and why you're interested in a career at Octopus Energy!
If this sounds like you then we'd love to hear from you.
Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential.
Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customize your interview process for comfort and maximum magic!
As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Other
* Utilities and Environmental Services
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