Come and join DHL Global Forwarding – A world-renowned company who are consistently recognised as a top employer with fantastic career prospects. 37.5 hours per week, 08.00 to 16.00, Monday to Friday – office based, Filton, Bristol BS34 7PY Based at our customer’s offices you’ll be a part of the DHL Global Forwarding “in-house” customs team, overseeing the customs process, building strong working partnerships with the customer, key stakeholders and service providers whilst collaborating with our team of experienced customs professionals – some of the best in the business You will be offered: A market leading salary PLUS shift allowances and annual bonuses 25 days holiday plus bank holidays Pension scheme - up to 8% employer contribution Career development – there is no ceiling at DHL Charity and volunteering support through DHL Foundation Your role as a Customs Clerk: Complete and submit customs declarations Prepare and review relevant documentation i.e. invoices, packing lists, bills of lading, airway bills Update key internal and external stakeholders and customs authorities on shipments Offer guidance on customs-related matters Resolve issues relating to disputes, inspections or customs delays and update relevant parties Determine goods tariff classifications and calculate duties, taxes, and fees About you - you will have: Experience within a logistics/freight environment ideal but not essential Ideally knowledge of customs, imports or export processes but not essential Administration experience in a fast-paced office environment, with customer contact A high attention to detail with the ability to prioritise and efficiently manage workload Strong working knowledge of MS Outlook and experience in utilising data management systems The right to live and work in the UK – Note: sponsorship is not available About Us: DHL Global Forwarding, part of the world-renowned DHL Group, is a global leader in freight forwarding, operating across 220 countries. With a dedicated and skilled team and our continued focus on innovation, sustainability, and efficiency, we empower businesses to navigate international trade seamlessly. Join us for a dynamic career in a forward-thinking organisation that values expertise and excellence in logistics. CLICK APPLY and someone from our recruitment team will be in touch. Everyone will receive a response