Location: Camera Obscura & World of Illusions, Edinburgh
Camera Obscura & World of Illusions is Edinburgh’s oldest purpose-built visitor attraction, situated at the top of the Royal Mile. The attraction is a 5-star VisitScotland-rated visitor experience consisting of a historic Victorian Camera Obscura, 5 floors of interactive exhibits, a rooftop terrace, reception area, and Gift Shop. The attraction is a ‘must-visit’ for families and adults from all over the world and, due to its popularity, has the longest opening hours of any attraction in Edinburgh.
Camera Obscura is an award-winning attraction and has recently won the Scottish Thistle Award for Hospitality and Tourism Employer of the Year, as well as the Trailblazer Award from Living Wage Scotland. The attraction holds a Gold Green Tourism Award and a regional Thistle Award for Climate Action. Part of Visitor Centres Ltd, the company also manages Landmark Forest Adventure Park in Carrbridge, Inveraray Jail, and Landmark Press.
We’re looking for enthusiastic, dedicated, proactive, customer-focused team members to come work with us at our award-winning visitor attraction. Camera Obscura & World of Illusions is a world-class visitor experience in the heart of Edinburgh. If you are looking for a fun job with a friendly team and fantastic employee rewards, apply today.
For this role, you will be the ‘voice’ of the attraction, communicating by phone, email, mail, social media, and in person with visitors, groups, and companies. You will assist visitors with booking-related enquiries and manage their reservations through our ticketing system. You will cash up efficiently and thoroughly, ensuring protocols are followed accurately. You will complete regular data entry tasks as and when required.
Main Duties:
1. Voice of the attraction – communicating with customers and other businesses through phone, email, and other messaging platforms.
2. Daily cashing up and cash banking twice weekly.
3. General administrative duties, including filing, photocopying, and issuing complimentary tickets in line with the company’s donation policy.
4. Data entry and analysis, including using the purchase order system.
Skills:
1. Good knowledge of Microsoft Office Suite.
2. Excellent verbal and written communication skills.
3. Attention to detail.
4. Organised and able to juggle multiple tasks in a fast-paced environment.
5. Experience in analysing data/using data analysis software (desired).
This is a part-time position, working Friday and Saturday, but sometimes two weekend days as required. Flexibility to work additional days during school holiday periods or to cover annual leave. 7-8 hour day, but the shift times may vary depending on opening hours.
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