As Customer Service Administrator you will be joining a busy and fast paced team working for a highly successful and established food manufacturing company based in Banbury. The business specialises in supplying to the food industry and have a real passion for building partnerships with their customers with ingredients of the highest quality. Working as part of a dedicated team. The role is full time, permanent, based in Banbury offering a starting salary of up to £27,000.
Purpose of the role is to provide excellent levels of customer care, processing orders and providing after sales service.
Key Accountabilities for the Customer Service Administrator:
* Processing customer orders
* Confirming receipt of all orders to customers
* Arranging delivery with hauliers
* Raising customs import and export documentation as required
* Raising sales invoices
* Booking in deliveries
* Validating purchase orders
* Communicating with suppliers
* Maintaining all contract records
* Ordering and arranging delivery of stock, ensuring stock rotation
* Liaising with internal teams
* Investigating any stock discrepancies
Key Skills Required for the Customer Service Administrator:
* Sales order processing experience
* Highly organised administration skills
* Stock control experience
* A flexible approach to your role, whilst being able to prioritise workloads effectively
* Solid customer service skills and rapport building skills
* Confident communicator
* Excellent verbal and written communication skills with strong attention to detail
* Organised with a positive demeanour
What's in it for you?
* A starting salary of up to £27,000
* Monday to Thursday 8.30 - 5.00 and Friday 8.30 - 4.30 pm with an hour for lunch
* 33 days holiday including Bank Holidays
* Opportunity to join an established and highly successful local employer
#J-18808-Ljbffr