Legal Secretary
My client is a leading global law firm based in Belfast, who are currently seeking an experienced Legal Secretary to join their Catastrophic Injury and Large Loss team.
This is a Full-Time, Fixed-Term Contract for 6 Months.
With a salary of £27,900 - £33,000 per annum
Job Role: You will be responsible for providing a high quality, comprehensive workflow management and organisational service to fee earners in the group as well as providing exceptional client service.
Essential Criteria:
* Experience of working in a legal or professional services environment.
* Advanced knowledge of document management/case management systems.
* Proven experience of managing high level client facing tasks and priorities, with a hands-on, practical approach.
* Advanced knowledge of Microsoft Office packages.
* An aptitude for providing top level organisational support, anticipating support needs, producing documents and client communications of the highest standard.
Main Duties and Responsibilities:
* Become an active part in the care of clients and be wholly familiar with contacts/clients and dealing with basic client queries as appropriate.
* Manage the production of documents and check returned work produced by the Document Production team/speech recognition for accuracy/formatting, before it is passed to the relevant lawyer.
* Taking and making client related calls, dealing with and handling message taking as appropriate.
* Liaise with Client & Marketing and provide support for scheduling tender meetings, directory interviews, client training etc.
* Manage Interaction and ensure new prospects, clients and contacts, activities and business development information are added.
* Responsible for files to be opened and closed and supervise general filing requirements and record keeping and production of engagement letters ensuring compliant at all times.
* Monitor and manage key dates for clients and ensure compliance procedures are up to date on all files and matters.
* Support fee earners in business development activities including the involvement in preparation of pitches and presentations, scheduling meetings e.g. tenders, directories, internal clients.
* Work with business development managers on the maintenance of CRM to ensure key client contacts are in Interaction and ‘bounce-backs’
* Manage diaries, ensuring they are up-to date, anticipating requirements
* Assisting in the tender process – liaising with Business Development, collating outstanding information, assisting with draft/final submissions.
* Key point of contact for allocated Partners, Fee Earners and Clients to maintain relationships and ensure a high level of support is always provided by the team.
* Monitor post and/or emails and dealing with as appropriate ensuring all client related correspondence is passed on to an appropriate Fee Earner and actioned as necessary; proactively responding to and drafting responses on behalf of others, prioritising emails, collating necessary paperwork and e-filing.
* Minute taking, following up designated actions to ensure completion ahead of the next meeting.
* Liaison with and taking direction from your Legal Support Manager.
* Liaise with the Legal Support Managers over any planned absences, arranging cover as necessary and communicating this to the relevant Fee Earners.
* Responsible for ensuring client and matter data is maintained and updated within appropriate systems, raising requests with the BAU team as appropriate.