Hire Desk Controller Location: Sutton Salary: £30,000 – £35,000 DOE Rota: Monday – Friday My client, a leading Equipment Hire company, is looking for a qualified and experienced Hire Controller to join their dynamic team. In this pivotal role, you will coordinate nationwide rentals of plant equipment, ensuring smooth operations and excellent customer service. What We Offer: 23 days annual leave bank holidays Free on-site parking Commission scheme Cycle to work scheme Death in service benefits Long-term service recognition Pension scheme with Legal & General (including Ethical Fund options) Optional weekly well-being sessionsKey Responsibilities: Respond to rental inquiries, negotiate rates, and provide timely quotes to customers. Communicate effectively with customers and suppliers via phone and email. Build and maintain positive relationships with customers and suppliers. Provide essential administrative support for various rental office functions. Manage incoming emails and phone calls efficiently. Organize hires, deliveries, and collections, ensuring timely execution. Verify contracts at month-end to ensure accurate invoicing. Handle daily and weekly tasks related to rental inquiries and operations.Who We’re Looking For: Previous office experience is essential. Strong telephone communication and customer service skills. Proficiency in Microsoft Office and the ability to learn new software systems quickly, particularly Protean. Excellent written communication skills. Ability to thrive in a high-pressure, fast-paced office environment. A team player with a proactive approach and willingness to contribute to a collaborative environment.Next Steps: If you are interested in applying for this Hire Controller role, or if you're seeking advice on your next career move, please contact Harry at Holt Recruitment on (phone number removed), or submit your up-to-date CV via this advert.HT