An exciting opportunity has arisen to get a foot on the ladder in the Finance sector. Ongo is seeking an enthusiastic apprentice who will gain a Level 3 qualification in Business Administration and develop the skills to build a career as a Rent Accounting Officer. The role is working Monday to Friday, 37 hours a week. The course is expected to last 21 months including the end point assessment. This role offers a salary of £6.40 per hour, therefore offers the opportunity to earn whilst you learn. The wage will increase to NMW following the initial 12 months for aged 19 or over. The benefits of becoming an apprentice include: Gaining hands-on experience Being paid to learn Achieve industry-recognised qualifications. Get a feel for the work environment. Improve your employability and career opportunities. The purpose of the job is to: To contribute to ensure the smooth and efficient running of the rent debit and maintaining rent accounts on QL. Main Responsibilities Accurate recording and processing of the various types of rent payments, along with other receipts to the organisation Banking and reconciling of cash and cheque payments received at Ongo House along with other income received into the organisation Setting up and calculating new Direct Debits and amendments to existing Direct Debits Processing various types of adjustments and refunds onto rent accounts To undertake appropriate investigative work and take steps to rectify issues with missing payments Auditing of rent accounts Reconciling of various suspense accounts Ensuring the correct running of the rent debit To identify and add the correct property service charges To deal with enquires from tenants and liaise with internal staff members/teams Reviewing of prepaid credits on a quarterly basis To make effective and proper use of Ongo Homes ICT systems in accordance with the duties of the post To undertake a full and active role in the implementation of own personal development. Any other duties commensurate with the role's level of responsibility Entry Requirements: You must have GCSE English and Maths at grade C or 4 or equivalent. Knowledge, Skill & Experience Required Good IT skills, particularly in Microsoft Word and Excel Excellent customer service skills Able to use own initiative. Good team worker Keen to learn with the ability to take a qualification and attend college one day per week. GCSE English and Maths at grade C or 4 or equivalent. including numeracy, literacy and writing skills. Personal qualities Hardworking Polite and professional Take pride in work that you do. Be reliable and trustworthy. Enthusiastic Punctual Accuracy