Dnata Travel Group B2B is the UKs biggest B2B-only tour operator and comprises of flagship brand Gold Medal and three specialist brands Pure Luxury, Cruise Plus and Incredible Journeys. We pride ourselves on our truly agents-first approach and our strong mutually beneficial and supportive relationships with a huge range of supplier partners across the industry. We are part of the Emirates group.
Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description.
Were now expanding our Trade Partnerships Team and are excited to be recruiting for the newly created role of Head of Wholesale Distribution.
This is a field-based role within the UK focussed on identifying and acquiring new business opportunities to develop the growth of Dnata B2B wholesale distribution, including scheduled air & ground sales via Groups, flight API, website & GDS self-booking platforms.
Within this role you will work in collaboration with the Trade Partnership Director, Aviation Director, Product & Commercial Director and Tech Product Director to input into the wholesale distribution strategy, ensuring the team is aligned to business goals and achieves/exceeds overall sales targets and KPIs.
Job Accountabilities :
Supports Trade Partnership Director in the delivery and execution of wholesale distribution across all products, with clear targets
Oversee the delivery of the sales distribution strategy to new business partners
Clear focus on acquisition of new business for Groups, Air API, website sales and GDS Self-booking for scheduled air & ground
Confident in negotiating commercials with new business partners
Ensure all sales opportunities are maximised to improve end to end margin
Work proactively within all departments to strengthen the internal knowledge of new partners
Work closely with the Technical Product team to enhance the wholesale IT capabilities
Work proactively with Operations to provide a dedicated support function for Wholesale partners
Work proactively with Groups to raise the profile of our partners and improve the performance of Dnata B2B scheduled air & ground
Collaborate with the Aviation team to help deliver Air override & GDS targets
Work with internal and external partners to understand future wholesale technology developments
Represent the company at conferences and events, increasing the profile of Groups, flight API, website & GDS self-booking, building key relationships across the industry and outside of the travel industry for mutual gain
Provide feedback on our wholesale offering to enable the wider team to identify areas of improvement and feed market intelligence back into the business
To be considered for this role, we need you to have the following skills and experience:
Several years operating at a senior level in a sales facing role, with a track record of driving new business opportunities, sourcing new markets and improving profitability of accounts
Proven history of sales growth within the Wholesale & Tour Operator sectors
Experience of Travel technology platforms, including API, web & GDS platforms
Excellent negotiation skills at a senior level
Excellent track record of building relationships with key stakeholders
Willingness to learn all new technology software and applications
Customer relationship skills and understanding of the scheduled tour operator market and competitors
Experience in lead generation
Broader business acumen with the ability analyse data for commercial decision making
Excellent communication both written & verbal with the power to influence people internally and externally at all levels
A sound knowledge of the wholesale & tour operating sector and a wide understanding of the competitive landscape, ensuring visibility and understanding of the latest industry trends
Creative communicator with the ability to vary style with different audiences
Self-motivated and self-disciplined with the ability to work on own initiative
Good attention to detail
Ability to thrive in pressured or stressful situations
Be proactive & positive with tenacity and integrity to drive new opportunities
The ability to prioritise and manage several different tasks at once
Committed and flexible attitude to the job with the willingness to travel within the UK and overseas as required
Ability to work effectively to deadlines with a strong work ethic and a commitment to continuous improvement
We have some fantastic benefits, making us a great place to work:
25 days annual leave plus bank holidays, increasing to 28 days after 5 full years of service
Additional annual leave purchase scheme
Company pension scheme?
Life assurance?
Low-cost health care for you and your family?
Employee Assistance programme?
Mental Health First Aiders?
Ongoing development we have an in-house People Development Team?
Travel discounts we have a dedicated Staff Travel Team to source the best deals for our people
Industry/social events including supplier events, office socials & parties and pop-up shops?
Long service awards?
Reward & Recognition programme?
Belong programme - Employee Resource Groups that play a crucial role in implementing our DEI strategy?
Volunteer days one days paid leave each year to volunteer with a registered charity?
dnata4good supporting the local communities we work, live and thrive in?
Refer a friend scheme?
Free eye care tests?
Free Taste Card membership offering discounts on dining out, movies, attractions, takeaways and online shopping
For further information please see the below Job Description.
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