Job Description
Clinical Services Operations Manager
1. Basic Salary £75,000
2. Pension Scheme
3. Excellent Opportunities for Career Advancement
4. Year End Salary Review
The Role - Clinical Services Operations Manager
This market leader now seeks to recruit a commercially astute Clinical Services Operations Manager to support their recent rapid growth. The successful applicant will be responsible for:
5. Managing a team of biomedical engineers providing on-site repair, preventative maintenance and asset management of medical devices
6. Developing and nurturing relationships with key customers within biomedical / clinical equipment sectors
7. Building an extensive knowledge of customer service needs and providing excellent customer care with a view to contract retention and growth
8. Completing all associated administrative tasks and ensuring you work within health & safety, quality assurance and environmental policies
Your Background - Clinical Services Operations Manager
To succeed in this exciting role:
9. You will have a background working in biomedical, clinical and EBME departments with a number of years of biomedical experience
10. You will have a proven track record working within medical device management along with strong leadership skills
11. As a strategic thinker with a proven track record in service management, you will bring with you the necessary commercial skills and business flair required to succeed
12. Utilising this organisation's excellent reputation for providing quality products and their brand leading status as a platform, you will foster relationships with the customer by acting as the first point of contact and continuously developing the level of customer understanding
13. You will look to develop new revenue streams and increase market share throughout a broad product portfolio, participating in new product development projects and assisting in the development of customer bid strategies
The Company - Clinical Services Operations Manager
14. One of the world’s leading suppliers of medical equipment
15. This instantly recognisable healthcare systems provider employs over 20,000 people and has representation in 120 countries
16. Their forward thinking range of products are trusted by healthcare professionals globally and include patient monitors, anaesthesia delivery systems, ventilators and a range of operating theatre equipment
17. As a market leading organisation, product innovation, a continued commitment to research and development, excellent levels of customer service and good people are fundamental to their future success
This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment agency and / or employment business.