Client: SOCOTEC UK Limited
Location: [Location not specified]
Job Category: Other
EU work permit required: Yes
Job Reference: ea84d12e7d7c
Job Views: 7
Posted: 09.02.2025
Expiry Date: 26.03.2025
Job Description:
Are you interested in IT? This could be your opportunity to excel as an IT Support Technician, playing a vital role in helping our business succeed.
As our company grows and develops, we are ever expanding our teams. We have a great opportunity for a dedicated IT Support Technician to join our team and wear the SOCOTEC badge with pride.
We are looking for a motivated, proactive, and dedicated IT Support Technician to enhance our company by supporting and maintaining key business systems. You will embody our core behaviours of integrity, curiosity, warmth, and ambition. As a member of the IT team, it is key that you can work independently, as well as efficiently as part of a team.
The tasks you will undertake will include (but are not limited to):
1. Setting up laptops and PCs, carrying out configuration and testing of new kit prior to installation at customer sites.
2. Carrying out first line fixes when taking a call, such as password resets and drive mappings.
3. The timely and accurate logging of customer issues into the call management system, from both phone calls and incoming emails.
To be successful in this role, you will be able to demonstrate:
1. Technical knowledge of PCs.
2. The ability to work as part of a team while remaining self-motivated in managing your own workload.
3. Excellent customer service focus when dealing with clients.
What’s in it for you?
As well as a competitive salary, we offer a wide range of benefits including 25 days holiday with the opportunity to buy more, an electric car scheme (where applicable), employee recognition schemes, family-friendly support, employee benefits and discounts app, employee assistance programmes, and enhanced company pension. SOCOTEC UK is proud to be Disability Confident accredited.
Why SOCOTEC?
At SOCOTEC UK, we have over 2,000 colleagues across our divisions delivering world-class services to our customers. We provide an unrivalled range of testing, inspection, and certification services throughout the UK, delivering excellence by recruiting and retaining the very best industry talent. As an IT Support Technician, you will play a pivotal role in providing these services.
We offer transversal career pathways as well as linear pathways, supporting you in attaining a portfolio career in one place. Not to mention the possibility of working locally, nationally, or globally, in the office or remotely. We are committed to your personal and professional development, and you will be supported in every step of your journey with us. #YouGrowWeGrow
Think you’ve got what it takes to add value to our success? We would love to hear from you and look forward to receiving your application.
Building a safer and more sustainable world is the core mission we set out to achieve at SOCOTEC, it is at the heart of everything that we do. We are committed to acting as a key player in society, investing in innovative solutions to ensure social and environmental concerns are at the forefront of all of our business operations.
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