Job Posting End Date: October 13 Who are we? We’re a specialist employee benefits provider, striving to create healthy, happy workplaces. As part of the international Unum Group, we’re on a collective mission to help the working world thrive. The role What will you be doing? 13 Change Manager Hybrid –Basingstoke or Dorking 2 days a week What will you bring? We are a leader in employee benefits, protecting over 2 million people, creating security and peace of mind to individuals & families. We are currently seeking a Change Manager to join our team as a technical subject matter expert in the areas of Change, Incident, Service Transition, Release, and Problem Management. In this role, you’ll use your strong technical background and in-depth knowledge of ITIL disciplines (qualified beyond Foundation level) to communicate complex technical information in a clear and credible manner. We are looking for someone with excellent problem-solving, collaboration, influencing, and conflict management skills to guide and support IT teams through key operational processes. Key Responsibilities Analyse and assess change requests for accuracy, detail, approvals, and proper scheduling. Reject any change requests that do not meet established criteria. Chair the Change Advisory Board (CAB) meetings, ensuring quorum and thorough review of high-impact changes. Manage the scheduling of changes to avoid adverse impacts on systems and services. Oversee the preparation of regular releases, ensuring all contents are tested, and resourcing is in place. Lead the implementation of major releases, ensuring adherence to the plan, tracking issues, and conducting post-implementation reviews. Explain decision-making and reporting to senior leadership, demonstrating robust communication skills while serving as a role model and mentor to others. Bring experience from a financial services background or a major regulatory organisation, ensuring a strong understanding of compliance and industry standards. In This Role You Can Expect Generous Bonus Private Medical Insurance DC pension scheme Life, medical and income Insurance Access to remote GP, nutrition coaching, personal training, unlimited mental health support and medical 2nd opinion 27 days holiday with the option to buy and sell holiday up to 5 days (plus Bank Holidays) Salary sacrifice electric car scheme with free on-site electric chargers. We are an inclusive, diverse employer, where you can grow your future career with us without barriers. We’ll support and challenge you to be your best with a wealth of learning and development opportunities. If you need assistance and/or reasonable accommodation due to a disability during the application or the recruiting process, please contact directly. Please note internally this role is titled Change and Release Manager. Why join us? At Unum, we’ve created a workplace where people feel supported to progress and grow, and can see their ambitions coming to life. We’ve built a supportive, inclusive environment where you can be yourself, whilst also being part of a growing organisation. From charity and volunteer opportunities to career growth, your possibilities are endless. If you need assistance and/or reasonable accommodation due to a disability during the application or recruiting process, please send a request to careersunum.co.uk. Company Unum UK