Specialist IT Support Engineer
Department: Digital, Data & Technology Group
Salary: Starting from £30,505, rising to £36,924
Closing date: Sunday 05 January 2025
Are you a skilled IT Professional with a background in IT support and service delivery?
We have an exciting opportunity to join our team focussed on the support of specialist and advanced IT, software and solutions supported by Digital, Data and Technology Group (DDaT).
You will be part of a team of Senior Service Analysts supporting the administrative, learning, teaching, and research activities of the University. You will be actively involved in the day-to-day delivery of specialist IT support to the University, acting as the point of escalation for incidents, requests and changes, and will provide technical expertise in your area.
A typical day may see you helping to set up and deploying equipment within a research laboratory, providing advice and guidance on specialist software requests, or installing software for a computational project across a wide range of hardware and operating systems. However, no two days are the same, as every single day brings its own new challenges and opportunities to gain experience. This team supports novel scenarios and bespoke solutions that are unique to the University environment.
You will also assist in developing our support services, whilst maintainin...