Firmdale Hotels is a prestigious collection of luxury hotels located in London and New York, known for our exceptional service, stylish design, and welcoming atmosphere. Our award-winning properties provide an unparalleled experience for guests, and we are proud of our commitment to excellence, creativity, and personalised service. We are excited to announce an outstanding opportunity for an Events Manager to join our dynamic team at the Haymarket Hotel. As an Events Manager, you will oversee the meetings and events operations, including screening rooms, meeting spaces, and private dining rooms. You will work closely with our Food and Beverage Management team and Senior Management to ensure seamless execution and memorable experiences for our guests. Responsibilities: Oversee daily operations of the events department to ensure exceptional service delivery. Attend weekly meetings to review upcoming events and conduct daily briefings with the events team. Lead, manage, and motivate the events team, fostering a positive and productive work environment. Communicate event details effectively to various hotel departments and head office. Establish and maintain strong, professional relationships with guests, ensuring their needs are met. Conduct inspirational show rounds to showcase our spaces to prospective clients. Manage the departmental budget efficiently, ensuring financial goals are met. What you Need: Proven experience as an Events Manager within a 5-star hotel or luxury restaurant. Exceptional communication skills with the ability to liaise effectively with clients and team members. Impeccable attention to detail and a passion for delivering high standards. Strong leadership and motivational skills to nurture, develop, and inspire the team. Previous experience in training and developing team members to achieve their full potential. Excellent personal presentation and professional demeanour. Resilience and a proactive approach to problem-solving. What We Offer: Competitive salary plus service charge to be discussed at venue. Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching. Health cash plan (including contributions towards dental, optical, alternative and complementary therapies) Discounted cinema tickets, gym membership, travel, retailers and restaurants Complimentary meals on shift Referral bonus scheme for recommending top talent Flexible scheduling without split shifts Dry cleaning service for work attire and discounted personal dry cleaning Enhanced holiday allowance based on length of service Season ticket loan for convenient commuting Ongoing training, professional development, and fully funded English lessons Regular social events, team activities, and fitness sessions Benefits like cycle to work scheme and annual long service awards One allocated paid day per year for volunteering work Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks And much more Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: Times Best Places to Work 2024 The Kings Award for Enterprise 2024 for outstanding contribution to International Trade Manager of the Year – Helle Jensen – Cateys 2024 Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024 Food & Beverage Manager of the Year Finalist - Pedro Paulo - Hotel Cateys 2024 Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024 Warren Street Hotel - Travel & Leisure ‘IT List’ best hotels in the world Whitby Hotel, Crosby Street and Warren Street - Michelin keys The Soho Hotel and Ham Yard - Conde Nast Traveller 2023 Top Hotels in London. Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ If you are enthusiastic about hospitality and thrive in a fast-paced, dynamic environment, we would love to hear from you. Join us at Haymarket Hotel and take the next step in your hospitality career with Firmdale Hotels. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.