Are you looking to join an employer that is forward thinking, innovative and that can offer you endless opportunities for you to progress and develop?
Join our dynamic and prestigious legal practice, where we pride ourselves on delivering exceptional legal services and fostering a professional and welcoming environment. Our firm is renowned for its commitment to excellence, integrity, and client satisfaction.
WB Pennine Law forms part of the PM Law Group and is a specialist and dedicated business offering Conveyancing, Commercial property, Dispute resolution, Family & Divorce, Personal Injury, Wills, Trusts & Probate services.
Being at the forefront of cutting-edge technology, we are a modern business who can help individuals across England and Wales to move house. Our technological expertise means we can deal with clients locally or at a distance whilst still providing that ever-important human touch.
As our newly appointed Conveyancing Legal Assistant you will provide general administration assistance as part of the Conveyancing Team and providing admin support for 2 solicitors within that team, delivering the highest level of customer service to clients at all times.
The role will be based in the Conveyancing Team, based in our Hoyland Office, however, there may be a requirement to work in other areas of the business as the need arises.
Role Responsibilities
* Communicating with clients over the telephone, by email and in face-to-face meetings and with other solicitors and professional organisations as part of the Client Facing Concierge Team providing the highest level of customer service to clients at all times.
* Setting up client files within case management.
* Producing initial client documentation, i.e. Authority to Act, Questionnaires, Protocol, Documentation etc and checking such documents upon their return and requesting further documentation referred to in the same.
* Carrying out Solicitor and Client Due diligence.
* Requesting Documentation fundamental to the transaction.
* Ensuring documents are returned by client’s and work providers, chasing them if required and progressing Transactions.
* Logging correspondence to the correct files / matters.
* Entering data into the correct fields in the case management system from correspondence received.
* Logging and completing tasks on the case management system.
* Performing general administration tasks, including answering telephones.
* To update all panel members / stakeholders within the business and within the referral businesses with whom we deal.
* Drafting sale contracts and re-mortgage documentation as required.
* Dealing with Lenders on both sale and purchase matters such as requesting redemption statements.
* Drafting completion statements.
* To meet all key SLAs and KPIs within the department/referrers’ requirements.
* To be a role model for those around you in both file management, actions and behaviour.
* To attend and contribute in team meetings.
* To report directly to the Conveyancing Team Managers on all above aspects.
What we need from you
* Ability to work to deadlines.
* Real attention to detail.
* Ability to prioritise workloads.
* Willingness to adhere to and surpass set targets.
* Ability to work on own initiative and as part of a team.
* Excellent telephone manner, Client care and enthusiasm.
* Must be able to communicate well both orally and in writing.
* Minimum 1 years’ experience (but all levels considered including more senior) of working in an admin role.
* Minimum 1 years’ experience (but all levels considered including more senior) of working in a Conveyancing role.
* Understanding of e-mail systems, portals and other IT as appropriate.
* Good standard of spoken and written English required.
* Competent use of MS Office required.
* Use of Case Management System.
What we offer you
Our offices have been designed to be high quality and pleasant working environments. In addition to a competitive salary and benefits package we offer:
* Monday to Friday – Office Hours – 9.00am – 5.00pm with 1 hour’s lunch break.
* 25 days holiday per year.
* Free parking.
* Industry leading training.
* Competitive starting salary DOE.
* Access to on demand CPD.
* Additional Annual Leave entitlement for long service.
* Opportunities for you to progress and develop further in line with our expansion strategy.
* Pension Scheme.
* Lucrative ‘Refer a friend scheme’.
* Free Costco Card.
* Employee Assistance Programme.
* Annual Summer and Christmas Parties.
* Award Events.
At the PM Law Group, we offer more than just a job – we offer a rewarding career where you can make a meaningful impact and grow both personally and professionally. As a member of our team, you will have the opportunity to work alongside talented professionals in a dynamic and collaborative environment. We believe in investing in our employees and supporting their career development through training, mentorship, and advancement opportunities. Join us and be part of a firm that values diversity, equality, and inclusion, and is committed to making a difference in the lives of our clients and our community.
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