An excellent opportunity has arisen to work for our established client in High Wycombe as an Administrator. You will perform a wide range of administrative, logistical and organisational duties of a responsible and confidential nature.
Location: High Wycombe
Job type: Permanent
Working Hours: 8.30am - 4.30pm
Salary: up to £24k depending on experience
Benefits: 22 days holiday, plus bank holidays, increases by 1 day after 5 years' service, up to a maximum of 25 days, complimentary "Never work your birthday", pension, free parking As the Administrator, you will be responsible for:
Assist in the general administration function of the department
Transfer & direct calls to other departments ensuring the details of caller are taken when passing calls through.
Allocate engineer call outs
Diary management for the company engineers
Liaise directly with colleagues to ensure calls are responded to within the time frame specified
Liaise with clients to keep them informed of progress
Keep the internal database updated with any customers details
Ensure emails are read and prioritised accordingly and take action where necessary
Chase purchase orders and amend as necessary
Take messages from customers regarding positive feedback
Produce effective reports and correspondence as required
Ensure own workload is organised, prioritised and thoroughly planned. The successful Administrator will have the following related skills / experience:
Strong communication skills, both written and verbal
Assertive with a professional approach to all aspects of work
Good understanding of Microsoft Office package
Able to influence and make balanced decisions under pressure.
Self-motivated and adaptable to team environments
Planning and organisational skills
Able to prioritise tasks.
Flexible working attitude
Ability to work in a fast-moving environment.
Manage workload effectively under pressure, ensuring deadlines are always met.For more information, please contact Julie Harding on (phone number removed)