FRENCH SELECTION (FS) French and Dutch speaking Customer Service Advisor Salary: up to £30,000 per annum Location: Watford, North West London Hybrid working available Ref: 8158FD To apply using our preferred format, please visit French Selection website, got to the vacancies page, search job reference: 8158FD Website: www.french-selection.co.uk The Company: A well-established and award-winning company with international operations.
Before applying for this role, please read the following information about this opportunity found below.
Main Duties: To provide excellent customer service and administrative support.
The Role:
- To manage the ordering process from initial enquiry to delivery
- To support the technical team with opening and updating tickets for technical enquiries
- To manage existing accounts and client contract information
- To manage credit or debit notes
- To coordinate deliveries in line with client requirements and update client accordingly
- To liaise with other departments regarding client requirements or changes and communicate accordingly
- To respond to incoming enquiries and provide excellent customer service The Candidate:
- Fluent in French and Dutch (written and spoken)
- Essential
- Previous experience in customer service and/or sales support
- Essential
- Proactive, confident and dynamic personality
- Excellent communication skills and a team player
- Computer literate (MS Office, Internet)
- Able to work in a fast -paced environment The Salary: up to £30,000 per annum (please state your salary expectations)