South London and Maudsley NHS Foundation Trust has a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark, Bexley, Bromley, Greenwich, Wandsworth and Richmond. We are committed to provide a high quality and specialist care to our service users and we are recognised for our care and treatment we provide. The Care Quality Commission already rates our services as 'good'. We launched our five-year strategy, Aiming High; Changing Lives in 2021 together with Our Care Improvement System as our quality management system methodology to make a positive impact on patient care, outcomes and staff experience. By joining SLaM, all staff will get the opportunity to be part of this exciting improvement journey supported with learning and development to harness everyone's potential as change makers. The trust recognises the unique and valuable contribution that people with lived experience of mental illness can bring to a role. We therefore welcome applications from people with lived experience and consider them as an asset to the Trust. Our Values We take pride in providing specialist care to our service users where our Trust values and our promise to be caring, kind, polite, prompt, honest, listen and do what I say I'm going to do is at the heart of everything we do. When you join us, you'll be part of something special. As a Trust we are happy to talk flexible working. Job overview The purpose of this post is to work as part of a team which provides mental health services to service users with complex needs and to focus on their recovery goals and day to day support and needs. The role includes working across organisational and Team boundaries and is coordinated through the CPA process. The role is to provide support and give time to an allocated number of service users with complex needs and to promote their Recovery and maintain them in their community environment. There is also a specific focus on supporting service users to have the skills and confidence to move from higher level support to more independent living environments. The STR worker also assists the service users to work with the care co-ordinators to, plan, implement and evaluate their individual and person centred care plans. Main duties of the job To support implementation of care in a range of community settings, including residential and nursing homes, day services and general public environments. Participate in the assessment and care planning of service users' mental and physical health, including risk assessment and early signs of relapse and recovery planning Provide care in accordance with individual service users' care plans. Assist service users to access community resources that are culturally appropriate. Ensure the right information is available to enable service users to gain access to resources. • Assist service users in maintaining their dignity, privacy and choice, treating them with respect at all times. • Support Service users to participate in recreational therapeutic activities. • Work as part of a team, exchanging appropriate information with service users, carers, and other team members on a regular basis. • Attend and contribute to staff and team meetings as required. • Report any safety or security concerns in order to maintain the safety of service users, staff and others. • Work in a professional manner, respecting the boundaries of the relationship with service users, carers, and staff, and maintaining confidentiality of sensitive information. • Take part in regular supervision and appraisal • Attend and participate in training courses and events as directed. • Undertake any other reasonable duties as directed. Working for our organisation South London and Maudsley NHS Foundation Trust has a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark, Bexley, Bromley and Greenwich. We are committed to provide a high quality and specialist care to our service users and we are recognised for our care and treatment we provide. The Care Quality Commission already rates our services as 'good'. Our Values We take pride in providing specialist care to our service users where our Trust values and our promise to be caring, kind, polite, prompt, honest, listen and do what I say I'm going to do is at the heart of everything we do. When you join us, you'll be part of something special. As a Trust we are happy to talk flexible working. Detailed job description and main responsibilities That all applications for this post will need to be made online That you read and understand the Job Description and Personal Specification attached to the role. Your Statement in Support should reflect the requirements specified as your application will be judged against these criteria That the closing date listed is a guide only and that the vacancy may close earlier should sufficient number of applicants have been received. We advise that you submit your application as early as possible That once you have submitted your application you agree to your application being transferred to a 3rd party e-recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs That should you not have heard from us within three weeks from the closing date your application has not successful That priority consideration for applications may be given to at-risk NHS employees That should you be successful and appointed, you authorise South London and Maudsley NHS Foundation Trust to confirm your previous NHS service via an Inter Authority Transfer (IAT) process That we are a smoke-free Trust Person specification Education Essential criteria Knowledge of care and related procedures GCSE english and maths grade c or above Desirable criteria Health Care Certificate or NVQ 3 or equivalent experience experience Essential criteria Experience of work in a mental health setting Desirable criteria Experience of mental health services (e.g. as a service user/carer). Knowledge Essential criteria An awareness and understanding of the needs of people with mental health problems. Desirable criteria Experience of racial awareness/ diversity training Awareness of local services and resources Skills Essential criteria Good written and verbal skills. Able to treat people with warmth, kindness, dignity and respect Ability to listen and communicate effectively at all levels supported by demonstrable numeracy, literacy and IT skills Ability to create innovative solutions to help empower service users Ability to set clear, appropriate and predictable boundaries Ability to act on own initiative and work with minimal supervision Desirable criteria IT skills The Trust is committed to providing services which embrace diversity and that promote equality of opportunity. We are a Disability Confident Employer, we welcome applicants from all sections of the community and people of all protected characteristics. We provide reasonable adjustments for candidates with a disability and are committed to treating people fairly with compassion, respect and dignity and in promoting equality and human rights. We aim to put this commitment into practice by: Embedding our commitment to tackling inequality, eliminating discrimination and harassment; promoting equality of opportunity and fostering good relations in our everyday practice Ensuring that all our services and all staff understand and support our commitment We believe that people who use our services, their carers and our staff, should be treated with compassion, respect and dignity Please note: That all applications for this post will need to be made online That you read and understand the Job Description and Personal Specification attached to the role. Your Statement in Support should reflect the requirements specified as your application will be judged against these criteria That the closing date listed is a guide only and that the vacancy may close earlier should sufficient number of applicants have been received. We advise that you submit your application as early as possible That once you have submitted your application you agree to your application being transferred to a 3rd party e-recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs That should you not have heard from us within three weeks from the closing date your application has not successful That priority consideration for applications may be given to at-risk NHS employees That should you be successful and appointed, you authorise South London and Maudsley NHS Foundation Trust to confirm your previous NHS service via an Inter Authority Transfer (IAT) process That we are a smoke-free Trust SLaM is a Stonewall Diversity Champion, Stonewall is the largest Lesbian, Gay, Bi and Trans (LGBT) rights charity in Europe' Employer certification / accreditation badges Applicant requirements This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. Documents to download JD and person spec (PDF, 424.6KB) SLaM Staff Benefits (PDF, 1.1MB) Happy to Talk Flexible Working (PDF, 680.1KB)