Le Shuttle (Eurotunnel) is a unique shuttle service between France and the UK. Carlisle Support Services are recruiting exceptional, client-driven Passenger Service Agents to support our client with vehicle and passenger management. This is a unique opportunity to work in a vibrant and fast-paced environment as part of a professional and personable team.
Make a Real Impact – Be Part of Something Bigger
Carlisle Support Services is proud to support Le Shuttle (Eurotunnel), a transport link between the UK and France. We’re recruiting reliable and personable Customer Service Freight X-Ray Operatives to help ensure the safe and secure transit of freight vehicles using cutting-edge scanning technology.
This role offers a fantastic opportunity for those looking to grow their skills in a safety-critical, customer-focused environment—whether experienced or just starting out.
Why You’ll Love Working With Us
* Health and Wellbeing Plans, including family-friendly maternity policy.
* Flexible financial support with instant access to earned wages.
* Vouchers, discounts, and rewards for shopping, dining, cinema tickets, gym memberships, and more.
* Full induction, ongoing training, and structured career development.
* Quality kit and uniform for comfort and effectiveness.
* Fully funded SIA top-up training from our in-house trainers.
* Employee Assistance Program supporting mental, physical, and emotional wellbeing.
* Refer a Friend Scheme – earn £100 for each successful referral.
* Long service and recognition awards celebrating your achievements.
About the Role
You will be part of a close-knit team responsible for screening HGV and commercial vehicles using state-of-the-art X-ray and trace explosive detection systems. Attention to detail, communication, and teamwork are essential in this fast-paced and rewarding role.
What We’re Looking For
* Friendly, confident, and approachable demeanor.
* Willingness to learn new technology and processes.
* Comfortable working independently and in teams.
* Calm and focused under pressure.
Requirements
* Valid SIA license (Guarding or Door Supervision) or willingness to train.
* At least 18 years old.
* Ability to pass a safety-critical medical.
* 5-year verifiable history for Counter Terrorism Check (CTC).
* Proof of right to work in the UK.
* Public-facing experience (security, events, customer service, retail) is a bonus.
* Traffic management/marshalling or HGV handling experience is helpful but not required.
We value enthusiasm and willingness to learn. All necessary training and support will be provided to help you succeed and become a valued member of the Carlisle team.
We Welcome Diverse Talent
We are proud of our inclusive workforce and encourage applications from people of all backgrounds and experiences. Whether returning to work, exploring a new career, or seeking a new challenge—you belong here.
About Us
Join a growing, market-leading support services company working with major UK brands such as Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, BBC StudioWorks, and more.
Carlisle employs over 5,000 dedicated staff delivering events, security, cleaning, and retail support across the UK’s most renowned sites and infrastructure.
Apply Today
Find out more and start an exciting career with unrivalled recognition schemes and progression opportunities to help you reach your potential.
Equality, Diversity, and Inclusion
We are committed to EDI in all employment areas. People are judged solely on merit and ability.
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