Be part of an iconic story.
At Calvin Klein, we believe in fostering an inclusive and collaborative culture by celebrating different perspectives, backgrounds and beliefs to truly connect with our associates and consumers. Join us and have a meaningful impact on the world – and – endless opportunities to design your future.
STORE MANAGER, CALVIN KLEIN - YORK OUTLET
About THE ROLE
Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base.
The Store Manager plays a key role in achieving these standards, they lead by example, embrace our entrepreneurial spirit and inspire their teams through their passion and belief in our brands.
Responsibilities include:
* Partnering with the store management team to build on business opportunities and achieve Company standards/goals: sales and wage budgets, sales per hour (SPH), units per transaction (UPT), conversion (hit) rate, wage and expense control, shrinkage, mystery shops, store audits and profitability.
* Identifying opportunities and collaborate with others in order to grow the business or improve performance.
* Consistently fostering a positive store experience by treating all customers and staff members in a fair and consistent manner.
* Ensuring “door to floor” best practices, visual merchandising directives and standards for sales floor and back room are being executed; continually review standards to ensure clear and consistent execution.
* Communicating regularly with the buying team to ensure the correct stock levels and demographically correct stock is available.
* Analyzing store level reports and creating action plans to improve results.
* Communicating with staff daily on individual sales goals, and other key performance indicators, store results, product sales and other information to help them provide unparalleled service and achieve goals.
* Managing the manpower planning, identification, recruitment, interviewing, hiring and orientation processes.
* Providing training and coaching for Employees (daily, weekly and monthly) and ensure that it is appropriately documented.
* Leading weekly management meetings and other staff meetings; participate in and contribute to regional meetings.
* Make commitments and decisions on available information even under stressful and changing conditions.
* Set challenging but attainable goals with an emphasis on service quality, and customer satisfaction, as well as financial performance.
* Coordinate appropriate action plans while considering consequences and budget decisions.
* Create energy and excitement around shared goals and values.
About YOU
* Extensive experience in connecting to consumers in a brand retailer is essential.
* Previous retail operations, budgeting, planning and sales experience.
* Previous people management experience and act with purpose to resolve conflict and unproductive disagreements.
* Effective communicator with the ability to cultivate belonging.
* Ability to collaborate to win and recognize and celebrate the contributions and achievements of others.
* Ability to adapt fast and work with pace.
* Energetic and inspire trust showing a clear presence on the shop floor.
About WHAT WE OFFER
At PVH, we understand that the success of our organization is directly related to our hardworking and dedicated associates who contribute their time and talents to help make our Company the success it is. That is why we are committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support our associates – both at home and at work.
DIVERSITY & EQUAL OPPORTUNITY We are committed to recruiting, training and providing career advancement to all associates regardless of gender, race, religion, age, disability, sexual orientation, nationality, or social or ethnic origin. Diversity in the workplace is encouraged. Bigotry, racism and any form of harassment or discrimination is not tolerated.
#J-18808-Ljbffr