We have an amazing opportunity for an experienced Fragrance Counter Manager based in a much loved department store in the heart of Manchester’s Trafford Centre. This exceptional fragrance a beautiful brand that awakens the imagination and the senses from the very first notes. The role As Fragrance Counter Manager, you will actively drive business, encouraging all team members to achieve their sales targets. By leading and coaching, you will ensure that all customers receive a personalised luxury service. An overview of your responsibilities: General Lead and manage the team Set goals, schedules and ensure high-quality service. Welcome and maintain confidentiality, manage customer files. Oversee counter operations and opportunities Build relationship with store management Follow company policies at all times Develop business with planned events Sales Lead team to achieve/exceed sales targets. Proactively sell, link-sell and provide luxury service. Increase average transaction value and items per transaction. Organise counter activities Management Coach and develop team members, manage stock levels. Grow business through events and appointments. Ensure all tasks are completed to a high standard. Proactively manage team members performance. Service Be knowledgeable on all the brand’s products. Demonstrate products through. Recruit new customers, build relationships and gain loyalty. Educate clients on products and brands. Achieve CRM and service targets. We can offer Full time 5 days per week Bonus Scheme Employee Discount