We are looking for an enthusiastic EBU Customer Services COM student to join our team specializing in Supply Chain Planning for our Supply Liaison business unit in Darlington. During your placement with us, you will learn how a major global organization operates, gaining the tools and exposure you will need to become an expert in the industry and power your potentialThis role is available to candidates who qualify for a placement year and will commence 7 th July 2025.RESPONSIBILITIESIn this role, you will make an impact in the following ways:Responsible for assigned customer accounts for the entire order life cycle to ensure orders are shipped to agreed deadlineAct as the single-point-of-contact to Cummins' customers, parts distribution centers and\/or manufacturing plants and cross functional departments to process and fulfil customer orders; providing accurate documentation and continual communication to customer throughout the processMaintain accurate records of all internal and external interactions in the appropriate database\/systemPrepare and distribute standard and customized internal and customer reportsSupporting the Customer Order Management departmental goals and initiatives to become a more proactive customer support organizationQUALIFICATIONSTo be successful in this role you will need the following:Enrolled on a Business or Supply Chain focused degree which includes a 12-month industry placementPrevious customer or supplier facing work experience is beneficial but not essentialCan use analytical thinking to address problems by investigating, analysing and working collaboratively with other internal cross-functional departments to provide resolution\/improvementsExcellent IT Skills, in particular Excel (Pivot and VLOOKUP), including strong communication (written and oral) and time management skillsWorking at CumminsAt Cummins, we are dedicated to diversity in the workplace and our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, and\/or expression or other status protected by law.