To interpret service requests and information as required, ensuring accuracy and good spelling To develop an understanding and awareness of all the resources available to meet the needs of the clients of Torbay, including commissioned and community services. To take advice from the Arranging Support Team Lead and care management staff in instances of requests for variations to the care packages being directly requested by clients, their cars or providers Please refer to your suitability to the post in your supporting information from the role requirements or person specification.