Midlands Partnership NHS Foundation Trust
This is a fantastic opportunity to become part of the Patient Estates/Financial Accounting Team at Midlands Partnership University NHS Foundation Trust.
We are seeking to recruit a motivated individual with excellent communication skills, compassion, and the ability to work as part of a team as well as independently, with good numerical and analytical skills. You should have a positive and flexible approach to your work and be able to adapt to changing and challenging situations.
You will be liaising with Patients/Service Users within the Trust and dealing with all aspects of their financial concerns, being able to handle difficult situations effectively and efficiently.
In this role, you will provide a confidential, efficient, and courteous service for Staff, Service Users & Relatives, Suppliers & Customers.
Main duties of the job
* Contact with patients is incidental.
* Assist patients/clients during incidental contacts, providing non-clinical advice/information to patients/clients/relatives.
* Responsible for dealing with all aspects of financial concerns relating to all patients within the Trust, effectively handling difficult situations.
* Responsible for the effective operation of financial systems relating to patients' monies and cashiering duties, including the allocation of interest, monthly reconciliations, and petty cash processes.
* Implement policies and propose changes to working practices and procedures as necessary.
* Demonstrate activities and work routines to others in own work area, allocating work to junior staff and providing induction training for new members of staff.
* Keep the Assistant Financial Accountant appraised of significant issues relevant to the post.
* Provide excellent service to all relevant users and undertake all associated duties in line with expected professional standards.
* Responsible for other duties commensurate with salary and band, jointly developing the contents of this job to meet the perceived needs of the organisation.
About us
By joining Team MPFT, you will be helping your communities and in return for this, we will support you by:
* Supporting your career development and progression.
* Generous maternity, paternity, and adoption leave.
* Options for flexible working.
* Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave.
* Extensive Health and Wellbeing support and resources.
* If you work in our community teams, we pay for your time travelling between patients.
* Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), with mileage paid at lease car rate.
* Salary sacrifice car - fully insured and maintained (including tyres), with your gross pay reduced by the cost of the vehicle before tax, NI, and pension deductions are calculated, with mileage paid at business rates.
* Salary sacrifice bikes up to £2k.
* Free car parking at all trust sites.
* Free flu vaccinations every year.
* Citizens Advice support linked with a Hardship Fund for one-off additional support up to £250 (if the criteria is met).
And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.
Job responsibilities
* Contact with patients is incidental.
* Assist patients/clients during incidental contacts, providing non-clinical advice/information to patients/clients/relatives.
* Responsible for dealing with all aspects of financial concerns relating to all patients within the Trust, effectively handling difficult situations.
* Range of work procedures and practices, majority non-routine, requiring intermediate level theoretical knowledge.
* Responsible for the effective operation of financial systems relating to patients' monies and cashiering duties, including allocation of interest, monthly reconciliations, and petty cash processes.
* Implement policies and propose changes to working practices and procedures as necessary.
* Demonstrate own activities to new or less experienced employees, providing practical training.
* Keep the Assistant Financial Accountant appraised of significant issues relevant to the post.
* Provide excellent service to all relevant users and undertake all associated duties in line with expected professional standards.
* Responsible for ensuring all policies and procedures are up to date and fully documented for audit requirements.
* Co-ordinate with other sections within the finance function and externally to ensure continuity of services and ongoing improvements in delivery of service.
* Responsible for other duties commensurate with salary and band, jointly developing the contents of this job to meet the perceived needs of the organisation.
Person Specification
Qualifications
* Good standard of education having obtained at least 5 O levels or equivalent or GCSEs including a minimum grade C in Maths & English.
* 2 A levels or equivalent further level of education.
Experience
* Ideally 2 years' experience of working in a finance environment.
* NHS/Public sector experience.
* Experience and expertise in finance computer systems and ledgers.
* Some experience of working directly with Patients/Service Users.
* Experience of cash handling and/or petty cash processes.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Midlands Partnership NHS Foundation Trust
£26,530 to £29,114 per annum (pro-rata)
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