What’s in it for you
?
Besides the fantastic opportunity to show your talent and develop as a key member of the Management team? Take a look at some of the perks on offer:
1. Full Leisure Membership
2. Free bike hire or discounted E-bike hire
3. Exclusive discounts on activities and ASPA treatments.
4. Long Service Benefits including financial rewards and enhance holidays plus pension contributions
5. Discount on food across the resort
6. Accommodation available on request
Package
Salary from £38,000 to £40,000 p.a. depending on experience
Why choose our Client?
Our client is situated on the West Coast of Scotland, with 4star hotels and 5star self-catering lodges, an amazing dining experience as well Scotland’s first destination spa with luxurious leisure facilities. The Resort prides themselves in delivering excellent customer service and hospitality with a real focus on company culture and is driven by great support, honesty, and respect.
What’s involved?
As Front Office Manager you will be responsible for managing the daily operations of the front office department including reservations, whilst ensuring all staff are aware of hotel procedures, regulations and provide a high level of customer service at all times. You will provide maximum support to the team including making sure all rotas are arranged in accordance to business levels and undertake duty management shifts as and when necessary.
Prior experience as an Assistant Front Office Manager or Guest Relations Manager who is looking for their first HOD role is desired and ideally from 4 or 5star Hospitality background. Exceptional customer service skills with a friendly demeanour is essential and someone with proven experience of leadership, mentoring and passion for their teams development.