JOB OPPORTUNITY!
Are you a Distribution Coordinator, Transport Planner, Shipper, or Customer Service Agent looking for your next big move? If so, this could be the exciting opportunity you’ve been waiting for!
We’re looking for a motivated Distribution Coordinator to join our Dry Silo Mortar team at Cemex.
Cemex is a national leader in the construction industry, committed to building a better future through sustainable products and solutions.
MAIN DUTIES/RESPONSIBILITIES
* Take and schedule orders to ensure timely deliveries, in line with our service promise.
* Control costs by selecting the appropriate type of vehicle for each site access.
* Liaise with external hauliers to improve customer service and enhance our Net Promoter Score (NPS).
* Plan daily work schedules on Excel, working closely with Plant Supervisors to minimize plant shutdowns.
* Work proactively to assess the feasibility of customer requests, coordinating with hauliers and handling any haulage queries.
* Manage late loads effectively, ensuring timely notifications to all relevant parties.
* Provide exceptional customer service by listening to customer needs, resolving issues promptly, and ensuring they receive the attention and care they deserve.
EXPERIENCE/QUALIFICATIONS
* Must be computer literate, with experience using Excel for scheduling and planning.
* Strong communication skills with excellent customer service abilities.
* A can-do attitude with the ability to work effectively as part of a team.
* Proven ability to deliver exceptional customer service
* Previous experience in a logistics/transport role is preferred.
* Full training will be provided to the right candidate.
Interested?
If you're interested in learning more about this role and how you can make a real impact with Cemex, please reach out. We’d love to discuss the opportunity further!
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