Interim Commercial Estate Manager
Reference no: ATR 5255770
Pay Rate: £46,742.00 per annum
Working Hours: 37 Monday – Friday, 08:30 - 17:00
Assignment Duration: This opening assignment is for 18 months
City: DEVIZES
Candidates will ideally be based in either Somerset or Wiltshire as the role will predominantly cover these areas; however, there will be responsibility for some workspaces in Hampshire and London, so candidates should be happy to travel.
Candidates will come to the role with leadership experience as there will be three direct reports, all experienced team members who will support to get the job done.
The role will see candidates supporting the delivery of the workspaces roadmap across the regions, including acquisitions, disposals, and refurbishments. The aim is to provide workspaces that are safe, supportive, and inclusive.
Key Responsibilities:
* People Management: You will lead, motivate, empower, and develop your team, maintaining the core values of the business and team while upholding the highest levels of professional conduct helping both the team and colleagues to achieve their full potential.
* Workspaces Strategy: You will support the delivery of the workspaces roadmap across all regions which would include Acquisitions, Disposals, and Refurbishments. The roadmap's ambition is to provide workplaces that are safe, supportive, effective, and inclusive.
* Colleague & Customer Experience: You will ensure your team is available to act as social connectors for colleagues, customers, & visitors, by signposting or advising them on information, instruction & training to empower them to get the best out of their day.
* Estate Management: You will be responsible for owning the relationship with Landlords and Tenants, ensuring the servicing compliance documentation is appropriately shared, leading on rent review negotiations, and serving notice on leases where break-clauses allow.
* Operational Facilities Management: You will ensure your regions are compliant by managing the delivery of a wide range of facilities management services, focusing on hard services as well as planned and responsive maintenance.
* Critically Review & Challenge Contracts: You will be an exceptional Contract Manager, critically reviewing, challenging & aligning contracts across the regions.
* Budget Management: You will feed into, monitor, and manage budgets set by the Head of Service for your areas of responsibility.
* Communications: You will ensure that your team is aligned to key messages and are fully informed on all aspects of work being supported by the wider team and business.
* System Management: You will be responsible for ensuring that the systems which underpin the delivery of the team are appropriate and well managed.
* Data Analytics: You will ensure that your Coordinators produce monthly reports critically analysing how all spaces (internal & external) are being utilised.
Qualifications:
* Educated to a Degree standard in a relevant subject.
* IWFM Qualification Level 4 or higher.
* Nebosh General Certificate.
* RICS certification in CRE and FM.
Experience:
* Experience of effective contract management.
* Working in, organising, and managing small teams.
* Negotiation and Governance of contractor works and standards.
* Preparing and using Risk assessments.
* Conducting Inspections of services and standards.
* Conducting performance reviews.
* Risk Management – identifying and implementing emergency plans.
Skills & Abilities:
* Proven ability in Estate and Facilities Management over a sustained period.
* Proactively Coordinate projects to time, to cost and in line with the team’s objectives.
* Coordinate the diagnosis of either M&E or building fabric issues.
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