Job Title: Service Advisor Location: Park Royal - West London Hourly rate: £13.73 - £14.65 Working hours: 8am to 5pm or 9am to 6pm (1 Saturday per month) Start date/Duration: Jan 2025 Are you passionate about cars and exceptional customer service? A car dealership in Park Royal is looking for a Service Advisor to become the key point of contact for customers seeking automotive repairs and services. Key Responsibilities: Greet customers warmly and guide them through the vehicle service process Diagnose vehicle issues based on customer descriptions and vehicle conditions Create detailed, actionable work orders for technicians Order parts from suppliers and ensure timely delivery to the workshop Maintain high standards of quality for all automotive services provided Invoice customers and process payments accurately Address and resolve customer complaints effectively Keep customer records updated in our databaseWhat We're Looking For: Experience: Knowledge of automotive products, repairs and parts, with a background in the automotive field. Skills: Strong communication to liaise with customers and technicians. Excellent organisational abilities to manage schedules and ensure seamless operations. Basic computer proficiency for processing records and payments. Basic math skills for invoicing and payment handling.Customer Service: A proven track record of providing exceptional customer experiences. This role is ideal for automotive enthusiasts with excellent interpersonal skills. Apply now to become part of our team and drive your career forward in 2025 Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK